Total complaints
36
Filed since 2023
2026 data Public-data reference. official source
STATE BANKSHARES, INC.
36 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
36 consumer complaints filed with the CFPB
This profile shows STATE BANKSHARES, INC.'s complaint history from CFPB public records. 36 consumers have filed complaints since 2023. The company has a 100% timely response rate and has provided relief in 8.3% of cases.
36
Total Complaints
100%
Timely Response
0%
Disputed
8.3%
Relief Provided
7
States Active
2023
Since
Timely response
100%
CFPB-tracked response window
Relief rate
8.3%
Closed with monetary or non-monetary relief
Timely response rate 100.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 8.3%
Industry median
Share closed with monetary or non-monetary relief.
STATE BANKSHARES, INC. complaint mix by product
- Mortgage 19 52.8% – 11% relief
- Checking or 10 27.8% – 10% relief
- Debt collection 5 13.9% – 0% relief
- Credit card 1 2.8% – 0% relief
- Credit reporting 1 2.8% – 0% relief
How STATE BANKSHARES, INC.'s 36 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 19 |
| Checking or savings account | 10 |
| Debt collection | 5 |
| Credit card | 1 |
| Credit reporting or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| MN | 26 |
| ND | 2 |
| AZ | 2 |
| FL | 2 |
| GA | 1 |
| NC | 1 |
| KS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 13 |
| Managing an account | 5 |
| Struggling to pay mortgage | 3 |
| Attempts to collect debt not owed | 3 |
| Problem caused by your funds being low | 2 |
| Took or threatened to take negative or legal action | 2 |
| Fees or interest | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Closing an account | 1 |
| Problem with a lender or other company charging your account | 1 |
| Incorrect information on your report | 1 |
| Opening an account | 1 |
| Closing on a mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 7 | 100% |
| 2024 | 11 | 100% |
| 2025 | 9 | 100% |
| 2026 | 9 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About STATE BANKSHARES, INC.
STATE BANKSHARES, INC. has accumulated 36 consumer complaints in the CFPB public database, with filings active across 7 U.S. states. Of those submissions, 12 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2023, and the most recent logged activity is 2026-03-20, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, STATE BANKSHARES, INC. reports a 100% timely-response rate and has closed 91.7% of cases with a written explanation to the consumer. 8.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating STATE BANKSHARES, INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does STATE BANKSHARES, INC. have?
STATE BANKSHARES, INC. has received 36 consumer complaints filed with the Consumer Financial Protection Bureau.
Does STATE BANKSHARES, INC. respond to complaints on time?
STATE BANKSHARES, INC. has a 100% timely response rate to CFPB complaints.
What is the most common complaint about STATE BANKSHARES, INC.?
The most common issue reported against STATE BANKSHARES, INC. is "Trouble during payment process" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.
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