State Bankshares, Inc.
56 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
State Bankshares, Inc. complaint mix by product
- Mortgage 26 46.4% – 12% relief
- Checking or 19 33.9% – 11% relief
- Debt collection 6 10.7% – 0% relief
- Credit reporting 2 3.6% – 0% relief
- Credit card 1 1.8% – 0% relief
- Prepaid card 1 1.8% – 0% relief
- Vehicle loan 1 1.8% – 0% relief
How State Bankshares, Inc.'s 56 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 26 |
| Checking or savings account | 19 |
| Debt collection | 6 |
| Credit reporting or other personal consumer reports | 2 |
| Credit card | 1 |
| Prepaid card | 1 |
| Vehicle loan or lease | 1 |
Top States
| State | Complaints |
|---|---|
| MN | 36 |
| ND | 4 |
| AZ | 3 |
| FL | 2 |
| KS | 2 |
| CA | 1 |
| NM | 1 |
| GA | 1 |
| NY | 1 |
| OH | 1 |
| NC | 1 |
| KY | 1 |
| NJ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 19 |
| Managing an account | 13 |
| Struggling to pay mortgage | 3 |
| Problem caused by your funds being low | 3 |
| Attempts to collect debt not owed | 3 |
| Took or threatened to take negative or legal action | 3 |
| Incorrect information on your report | 2 |
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Opening an account | 1 |
| Closing on a mortgage | 1 |
| Fees or interest | 1 |
| Trouble using the card | 1 |
| Closing an account | 1 |
| Repossession | 1 |
| Problem with a lender or other company charging your account | 1 |
| Problem with a company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 9 | 100% |
| 2024 | 14 | 100% |
| 2025 | 14 | 100% |
| 2026 | 19 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About State Bankshares, Inc.
State Bankshares, Inc.'s 56 logged complaints stay concentrated: only 13 states show a filing on record. 42.9% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2023 through 2026-06-16.
State Bankshares, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 91.1% with a written explanation. 8.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about State Bankshares, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does State Bankshares, Inc. have?
56, per the CFPB's public complaint count for this company (see the full breakdown above).
Does State Bankshares, Inc. respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about State Bankshares, Inc.?
"Trouble during payment process", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.