CFPB · Narrative-heavy record
State Bankshares, Inc.
56 CFPB complaints · 42.9% with narratives · top issue Trouble during payment process.
State Bankshares, Inc.: 42.9% of 56 filings include consumer narratives. Timely 100% · relief 8.9% · top product Mortgage. Allegations, not findings.
- Narrative-heavy record
- +111.1% filings 2023 to 2026
CFPB relief outcome brief
CCDB company state-bankshares-inc
8.9% relief · 100% timely · 56 filings · Mortgage
Same-product relief peers
Nearest relief peer: Flagstar Bank, National Association (8.8% relief)
State Bankshares, Inc. closes 8.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
State Bankshares, Inc. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (42/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
42 / 100 percentile-benchmarked
8.9% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
84 / 100 percentile-benchmarked
91.1% of complaints closed with an explanation to the consumer
Most of State Bankshares, Inc.'s 56 filings include narrative text
42.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
State Bankshares, Inc. complaint mix by product
- Mortgage 26 46.4% – 12% relief
- Checking or 19 33.9% – 11% relief
- Debt collection 6 10.7% – 0% relief
- Credit reporting 2 3.6% – 0% relief
- Credit card 1 1.8% – 0% relief
- Prepaid card 1 1.8% – 0% relief
- Vehicle loan 1 1.8% – 0% relief
How State Bankshares, Inc.'s 56 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 26 |
| Checking or savings account | 19 |
| Debt collection | 6 |
| Credit reporting or other personal consumer reports | 2 |
| Credit card | 1 |
| Prepaid card | 1 |
| Vehicle loan or lease | 1 |
Concentrated filing states for State Bankshares, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- MN
- 64.3% of this company's filings
State Bankshares, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 19
- +111.1% vs 2023
Top States
| State | Complaints |
|---|---|
| MN | 36 |
| ND | 4 |
| AZ | 3 |
| FL | 2 |
| KS | 2 |
| CA | 1 |
| NM | 1 |
| GA | 1 |
| NY | 1 |
| OH | 1 |
| NC | 1 |
| KY | 1 |
| NJ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 19 |
| Managing an account | 13 |
| Struggling to pay mortgage | 3 |
| Problem caused by your funds being low | 3 |
| Attempts to collect debt not owed | 3 |
| Took or threatened to take negative or legal action | 3 |
| Incorrect information on your report | 2 |
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Opening an account | 1 |
| Closing on a mortgage | 1 |
| Fees or interest | 1 |
| Trouble using the card | 1 |
| Closing an account | 1 |
| Repossession | 1 |
| Problem with a lender or other company charging your account | 1 |
| Problem with a company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 9 | 100% |
| 2024 | 14 | 100% |
| 2025 | 14 | 100% |
| 2026 | 19 | 100% |
Source: CFPB Consumer Complaint Database
State Bankshares, Inc.'s narrative-rich complaint ledger
State Bankshares, Inc.'s 56 logged complaints stay concentrated: only 13 states show a filing. 42.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2026-06-16.
State Bankshares, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 91.1% with a written explanation. 8.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about State Bankshares, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for State Bankshares, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 56.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for State Bankshares, Inc. (100% timely; 8.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record