CFPB · Single-product concentration
American Neighborhood Mortgage
110 CFPB complaints · 85.5% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
American Neighborhood Mortgage: 85.5% of 110 CFPB complaints sit in "Mortgage". Timely 88.2% · relief 9.1%. Allegations, not findings.
- Single-product concentration
- +300% filings 2013 to 2026
CFPB relief outcome brief
CCDB company american-neighborhood-mortgage
9.1% relief · 88.2% timely · 110 filings · Mortgage
Same-product relief peers
Nearest relief peer: State Bankshares, Inc. (8.9% relief)
American Neighborhood Mortgage closes 9.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of American Neighborhood Mortgage's 110 filings include narrative text
52.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
American Neighborhood Mortgage complaint mix by product
- Mortgage 94 85.5% – 11% relief
- Credit reporting, 9 8.2% – 0% relief
- Credit reporting 6 5.5% – 0% relief
- Debt collection 1 0.9% – 0% relief
How American Neighborhood Mortgage's 110 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 94 |
| Credit reporting, credit repair services, or other personal consumer reports | 9 |
| Credit reporting or other personal consumer reports | 6 |
| Debt collection | 1 |
Where American Neighborhood Mortgage complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NJ
- 28.2% of this company's filings
American Neighborhood Mortgage rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 4
- +300% vs 2013
Top States
| State | Complaints |
|---|---|
| NJ | 31 |
| PA | 11 |
| FL | 8 |
| OH | 6 |
| VA | 6 |
| MD | 6 |
| DE | 6 |
| TX | 5 |
| KY | 5 |
| CA | 4 |
| GA | 4 |
| SC | 3 |
| MI | 2 |
| CO | 2 |
| NY | 1 |
| LA | 1 |
| AK | 1 |
| MA | 1 |
| CT | 1 |
| NH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 24 |
| Closing on a mortgage | 21 |
| Trouble during payment process | 17 |
| Application, originator, mortgage broker | 11 |
| Struggling to pay mortgage | 8 |
| Settlement process and costs | 8 |
| Incorrect information on your report | 7 |
| Improper use of your report | 7 |
| Loan servicing, payments, escrow account | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 5 | 80% |
| 2015 | 2 | 50% |
| 2016 | 9 | 66.7% |
| 2017 | 12 | 100% |
| 2018 | 3 | 100% |
| 2019 | 3 | 100% |
| 2020 | 20 | 80% |
| 2021 | 9 | 88.9% |
| 2022 | 8 | 75% |
| 2023 | 14 | 92.9% |
| 2024 | 8 | 100% |
| 2025 | 12 | 100% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database
American Neighborhood Mortgage filings cluster in one product
American Neighborhood Mortgage's 110 logged complaints stay concentrated: only 24 states show a filing. 52.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-03-20.
American Neighborhood Mortgage answers 88.2% of complaints inside the CFPB's tracked window and closes 90% with a written explanation. 9.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about American Neighborhood Mortgage.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for American Neighborhood Mortgage: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 110.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 88.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for American Neighborhood Mortgage (88.2% timely; 9.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration