2026 data Public-data reference. official source

AMERICAN NEIGHBORHOOD MORTGAGE

82 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

82 consumer complaints filed with the CFPB

This profile shows AMERICAN NEIGHBORHOOD MORTGAGE's complaint history from CFPB public records. 82 consumers have filed complaints since 2013. The company has a 87.8% timely response rate and has provided relief in 8.5% of cases.

82
Total Complaints
87.8%
Timely Response
2.4%
Disputed
8.5%
Relief Provided
21
States Active
2013
Since

Total complaints

82

Filed since 2013

Timely response

87.8%

CFPB-tracked response window

Relief rate

8.5%

Closed with monetary or non-monetary relief

Timely response rate 87.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 8.5%
Industry median

Share closed with monetary or non-monetary relief.

AMERICAN NEIGHBORHOOD MORTGAGE complaint mix by product

Total complaints: 82

AMERICAN NEIGHBORHOOD MORTGAGE complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 82 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 69 complaints (84.1%), resolution 10.1% Mortgage 84.1% Credit reporting,: 7 complaints (8.5%), resolution 0.0% Credit reporting, 8.5% Credit reporting: 6 complaints (7.3%), resolution 0.0% Credit reporting 7.3%
  • Mortgage 69 84.1% 10% relief
  • Credit reporting, 7 8.5% 0% relief
  • Credit reporting 6 7.3% 0% relief

How AMERICAN NEIGHBORHOOD MORTGAGE's 82 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 69
Credit reporting, credit repair services, or other personal consumer reports 7
Credit reporting or other personal consumer reports 6

Top States

State Complaints
NJ 23
PA 10
FL 5
DE 5
VA 5
MD 4
CA 4
TX 4
OH 4
KY 3
GA 3
SC 2
MA 1
MI 1
UT 1
CO 1
LA 1
NH 1
DC 1
AK 1

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 17
Closing on a mortgage 16
Trouble during payment process 10
Application, originator, mortgage broker 8
Incorrect information on your report 7
Settlement process and costs 7
Struggling to pay mortgage 6
Improper use of your report 5
Loan servicing, payments, escrow account 3
Problem with a credit reporting company's investigation into an existing problem 2
Problem with a company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2013 1 100%
2014 5 80%
2015 2 50%
2016 6 50%
2017 10 100%
2018 1 100%
2019 2 100%
2020 12 83.3%
2021 8 87.5%
2022 7 85.7%
2023 7 85.7%
2024 6 100%
2025 11 100%
2026 4 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About AMERICAN NEIGHBORHOOD MORTGAGE

AMERICAN NEIGHBORHOOD MORTGAGE has accumulated 82 consumer complaints in the CFPB public database, with filings active across 21 U.S. states. Of those submissions, 29 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-20, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, AMERICAN NEIGHBORHOOD MORTGAGE reports a 87.8% timely-response rate and has closed 89% of cases with a written explanation to the consumer. 8.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Applying for a mortgage or refinancing an existing mortgage".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating AMERICAN NEIGHBORHOOD MORTGAGE: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does AMERICAN NEIGHBORHOOD MORTGAGE have?

AMERICAN NEIGHBORHOOD MORTGAGE has received 82 consumer complaints filed with the Consumer Financial Protection Bureau.

Does AMERICAN NEIGHBORHOOD MORTGAGE respond to complaints on time?

AMERICAN NEIGHBORHOOD MORTGAGE has a 87.8% timely response rate to CFPB complaints.

What is the most common complaint about AMERICAN NEIGHBORHOOD MORTGAGE?

The most common issue reported against AMERICAN NEIGHBORHOOD MORTGAGE is "Applying for a mortgage or refinancing an existing mortgage" in the "Mortgage" product category.

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