CFPB · Single-product concentration

Southern Fidelity Mortgage

1 CFPB complaints · 100% in "Mortgage" · top issue Application, originator, mortgage broker.

1 CFPB complaints

Southern Fidelity Mortgage: 100% of 1 CFPB complaints sit in "Mortgage". Timely 100% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2015 to 2015

CFPB relief outcome brief

CCDB company southern-fidelity-mortgage

0% relief · 100% timely · 1 filings · Mortgage

Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)

Southern Fidelity Mortgage(this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Southern Fidelity Mortgage and nearest filing-volume peers

Southern Fidelity Mortgage closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Southern Fidelity Mortgage has 1 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Southern Fidelity Mortgage complaint mix by product

Total complaints: 1

Southern Fidelity Mortgage complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 1 complaints (100.0%), resolution 0.0% Mortgage 100.0%
  • Mortgage 1 100.0% – 0% relief

How Southern Fidelity Mortgage's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 1

Top States

State Complaints
NV 1

Top Issues

Issue Complaints
Application, originator, mortgage broker 1

Yearly Trend

Year Complaints Timely
2015 1 100%

Source: CFPB Consumer Complaint Database

Southern Fidelity Mortgage filings cluster in one product

Southern Fidelity Mortgage's 1 logged complaints stay concentrated: only 1 state shows a filing. 100% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2015-05-04.

Southern Fidelity Mortgage answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Southern Fidelity Mortgage.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Southern Fidelity Mortgage: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Southern Fidelity Mortgage (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration