CFPB · Single-product concentration
South Carolina State Housing Finance and Development Authority
21 CFPB complaints · 81% in "Mortgage" · top issue Trouble during payment process.
South Carolina State Housing Finance and Development Authority: 81% of 21 CFPB complaints sit in "Mortgage". Timely 100% · relief 4.8%. Allegations, not findings.
- Single-product concentration
- +100% filings 2017 to 2026
CFPB relief outcome brief
CCDB company south-carolina-state-housing-finance-and-development-authority
4.8% relief · 100% timely · 21 filings · Mortgage
Same-product relief peers
Nearest relief peer: Ocwen Financial Corporation (4.6% relief)
South Carolina State Housing Finance and Development Authority closes 4.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
South Carolina State Housing Finance and Development Authority scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (22/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
22 / 100 percentile-benchmarked
4.8% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
91 / 100 percentile-benchmarked
95.2% of complaints closed with an explanation to the consumer
Most of South Carolina State Housing Finance and Development Authority's 21 filings include narrative text
57.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
South Carolina State Housing Finance and Development Authority complaint mix by product
- Mortgage 17 81.0% – 6% relief
- Credit reporting 2 9.5% – 0% relief
- Credit reporting, 1 4.8% – 0% relief
- Money transfer, 1 4.8% – 0% relief
How South Carolina State Housing Finance and Development Authority's 21 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 17 |
| Credit reporting or other personal consumer reports | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Money transfer, virtual currency, or money service | 1 |
Concentrated filing states for South Carolina State Housing Finance and Development Authority
Top states by attributed CFPB complaint volume for this company
- Leading state
- SC
- 90.5% of this company's filings
South Carolina State Housing Finance and Development Authority rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- +100% vs 2017
Top States
| State | Complaints |
|---|---|
| SC | 19 |
| AL | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 7 |
| Struggling to pay mortgage | 6 |
| Closing on a mortgage | 3 |
| Incorrect information on your report | 2 |
| Improper use of your report | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Confusing or missing disclosures | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2018 | 2 | 100% |
| 2019 | 1 | 100% |
| 2020 | 2 | 100% |
| 2021 | 3 | 100% |
| 2023 | 2 | 100% |
| 2024 | 5 | 100% |
| 2025 | 3 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database
South Carolina State Housing Finance and Development Authority filings cluster in one product
South Carolina State Housing Finance and Development Authority's 21 logged complaints stay concentrated: only 2 states show a filing. 57.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2026-05-07.
South Carolina State Housing Finance and Development Authority answers 100% of complaints inside the CFPB's tracked window and closes 95.2% with a written explanation. 4.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about South Carolina State Housing Finance and Development Authority.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for South Carolina State Housing Finance and Development Authority: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 21.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for South Carolina State Housing Finance and Development Authority (100% timely; 4.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration