Total complaints
180
Filed since 2013
2026 data Public-data reference. official source
LAND HOME FINANCIAL SERVICES
180 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
180 consumer complaints filed with the CFPB
This profile shows LAND HOME FINANCIAL SERVICES's complaint history from CFPB public records. 180 consumers have filed complaints since 2013. The company has a 96.7% timely response rate and has provided relief in 5.6% of cases.
180
Total Complaints
96.7%
Timely Response
3.9%
Disputed
5.6%
Relief Provided
33
States Active
2013
Since
Timely response
96.7%
CFPB-tracked response window
Relief rate
5.6%
Closed with monetary or non-monetary relief
Timely response rate 96.7%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 5.6%
Industry median
Share closed with monetary or non-monetary relief.
LAND HOME FINANCIAL SERVICES complaint mix by product
- Mortgage 164 91.1% – 6% relief
- Debt collection 6 3.3% – 17% relief
- Credit reporting 5 2.8% – 0% relief
- Credit reporting, 4 2.2% – 0% relief
- Money transfer, 1 0.6% – 0% relief
How LAND HOME FINANCIAL SERVICES's 180 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 164 |
| Debt collection | 6 |
| Credit reporting or other personal consumer reports | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 36 |
| FL | 15 |
| GA | 13 |
| NY | 12 |
| IL | 11 |
| MN | 10 |
| TX | 7 |
| OH | 6 |
| NV | 6 |
| PA | 5 |
| HI | 5 |
| NJ | 5 |
| MD | 5 |
| MI | 4 |
| CO | 4 |
| IN | 4 |
| AZ | 3 |
| WA | 3 |
| MA | 3 |
| IA | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 63 |
| Struggling to pay mortgage | 46 |
| Loan servicing, payments, escrow account | 14 |
| Closing on a mortgage | 11 |
| Applying for a mortgage or refinancing an existing mortgage | 9 |
| Loan modification,collection,foreclosure | 7 |
| Application, originator, mortgage broker | 5 |
| Problem with a credit reporting company's investigation into an existing problem | 5 |
| Incorrect information on your report | 5 |
| Problem with a company's investigation into an existing problem | 3 |
| Settlement process and costs | 2 |
| Improper use of your report | 2 |
| False statements or representation | 2 |
| Took or threatened to take negative or legal action | 2 |
| Cont'd attempts collect debt not owed | 1 |
| Problem with customer service | 1 |
| Credit decision / Underwriting | 1 |
| Disclosure verification of debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 4 | 50% |
| 2014 | 7 | 100% |
| 2015 | 7 | 100% |
| 2016 | 11 | 100% |
| 2017 | 10 | 100% |
| 2018 | 6 | 100% |
| 2019 | 16 | 100% |
| 2020 | 20 | 100% |
| 2021 | 14 | 92.9% |
| 2022 | 20 | 95% |
| 2023 | 27 | 96.3% |
| 2024 | 15 | 100% |
| 2025 | 16 | 93.8% |
| 2026 | 7 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About LAND HOME FINANCIAL SERVICES
LAND HOME FINANCIAL SERVICES has accumulated 180 consumer complaints in the CFPB public database, with filings active across 33 U.S. states. Of those submissions, 53 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-07, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, LAND HOME FINANCIAL SERVICES reports a 96.7% timely-response rate and has closed 92.8% of cases with a written explanation to the consumer. 5.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating LAND HOME FINANCIAL SERVICES: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does LAND HOME FINANCIAL SERVICES have?
LAND HOME FINANCIAL SERVICES has received 180 consumer complaints filed with the Consumer Financial Protection Bureau.
Does LAND HOME FINANCIAL SERVICES respond to complaints on time?
LAND HOME FINANCIAL SERVICES has a 96.7% timely response rate to CFPB complaints.
What is the most common complaint about LAND HOME FINANCIAL SERVICES?
The most common issue reported against LAND HOME FINANCIAL SERVICES is "Trouble during payment process" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.
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