CFPB · Single-product concentration
Land Home Financial Services
240 CFPB complaints · 91.7% in "Mortgage" · top issue Trouble during payment process.
Land Home Financial Services: 91.7% of 240 CFPB complaints sit in "Mortgage". Timely 97.5% · relief 4.6%. Allegations, not findings.
- Single-product concentration
- +350% filings 2013 to 2026
CFPB relief outcome brief
CCDB company land-home-financial-services
4.6% relief · 97.5% timely · 240 filings · Mortgage
Same-product relief peers
Nearest relief peer: Ocwen Financial Corporation (4.6% relief)
Land Home Financial Services closes 4.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Land Home Financial Services's 240 filings include narrative text
45% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Land Home Financial Services complaint mix by product
- Mortgage 220 91.7% – 5% relief
- Credit reporting 8 3.3% – 0% relief
- Debt collection 6 2.5% – 17% relief
- Credit reporting, 5 2.1% – 0% relief
- Money transfer, 1 0.4% – 0% relief
How Land Home Financial Services's 240 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 220 |
| Credit reporting or other personal consumer reports | 8 |
| Debt collection | 6 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| Money transfer, virtual currency, or money service | 1 |
Where Land Home Financial Services complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 20% of this company's filings
Land Home Financial Services rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 18
- +350% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 48 |
| FL | 30 |
| NY | 16 |
| GA | 16 |
| IL | 15 |
| MN | 11 |
| TX | 9 |
| OH | 7 |
| NV | 7 |
| PA | 7 |
| HI | 7 |
| NJ | 6 |
| MD | 6 |
| IN | 5 |
| AZ | 5 |
| CO | 4 |
| WI | 4 |
| VA | 4 |
| MI | 4 |
| MA | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 84 |
| Struggling to pay mortgage | 65 |
| Loan servicing, payments, escrow account | 16 |
| Applying for a mortgage or refinancing an existing mortgage | 15 |
| Closing on a mortgage | 13 |
| Incorrect information on your report | 8 |
| Application, originator, mortgage broker | 8 |
| Loan modification,collection,foreclosure | 7 |
| Problem with a company's investigation into an existing problem | 6 |
| Problem with a credit reporting company's investigation into an existing problem | 5 |
| Settlement process and costs | 3 |
| Improper use of your report | 2 |
| Took or threatened to take negative or legal action | 2 |
| False statements or representation | 2 |
| Cont'd attempts collect debt not owed | 1 |
| Disclosure verification of debt | 1 |
| Credit decision / Underwriting | 1 |
| Problem with customer service | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 4 | 50% |
| 2014 | 7 | 100% |
| 2015 | 9 | 100% |
| 2016 | 15 | 100% |
| 2017 | 11 | 100% |
| 2018 | 7 | 100% |
| 2019 | 23 | 100% |
| 2020 | 21 | 100% |
| 2021 | 18 | 94.4% |
| 2022 | 29 | 96.6% |
| 2023 | 33 | 97% |
| 2024 | 20 | 100% |
| 2025 | 25 | 96% |
| 2026 | 18 | 100% |
Source: CFPB Consumer Complaint Database
Land Home Financial Services filings cluster in one product
Land Home Financial Services's 240 logged complaints stay concentrated: only 35 states show a filing. 45% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-19.
Land Home Financial Services answers 97.5% of complaints inside the CFPB's tracked window and closes 95% with a written explanation. 4.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Land Home Financial Services.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Land Home Financial Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 240.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Land Home Financial Services (97.5% timely; 4.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration