CFPB · Single-product concentration
Sound Mortgage, Inc.
3 CFPB complaints · 100% in "Mortgage" · top issue Application, originator, mortgage broker.
Sound Mortgage, Inc.: 100% of 3 CFPB complaints sit in "Mortgage". Timely 33.3% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2013 to 2013
CFPB relief outcome brief
CCDB company sound-mortgage-inc
0% relief · 33.3% timely · 3 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Sound Mortgage, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Sound Mortgage, Inc. has 3 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Sound Mortgage, Inc. complaint mix by product
- Mortgage 3 100.0% – 0% relief
How Sound Mortgage, Inc.'s 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 3 |
Concentrated filing states for Sound Mortgage, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- WA
- 66.7% of this company's filings
Top States
| State | Complaints |
|---|---|
| WA | 2 |
| HI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 2 |
| Loan modification,collection,foreclosure | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 33.3% |
Source: CFPB Consumer Complaint Database
Sound Mortgage, Inc. filings cluster in one product
Sound Mortgage, Inc.'s 3 logged complaints stay concentrated: only 2 states show a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2013-11-01.
Sound Mortgage, Inc. answers 33.3% of complaints inside the CFPB's tracked window and closes 66.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sound Mortgage, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Sound Mortgage, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 3.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 33.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Sound Mortgage, Inc. (33.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration