2026 data Public-data reference. official source

KLS Financial Services, Inc

271 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

271 consumer complaints filed with the CFPB

This profile shows KLS Financial Services, Inc's complaint history from CFPB public records. 271 consumers have filed complaints since 2018. The company has a 37.3% timely response rate and has provided relief in 0% of cases.

271
Total Complaints
37.3%
Timely Response
0%
Disputed
0%
Relief Provided
23
States Active
2018
Since

Total complaints

271

Filed since 2018

Timely response

37.3%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 37.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

KLS Financial Services, Inc complaint mix by product

Total complaints: 271

KLS Financial Services, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 271 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 215 complaints (79.3%), resolution 0.0% Debt collection 79.3% Credit reporting,: 39 complaints (14.4%), resolution 0.0% Credit reporting, 14.4% Credit reporting: 17 complaints (6.3%), resolution 0.0% Credit reporting 6.3%
  • Debt collection 215 79.3% 0% relief
  • Credit reporting, 39 14.4% 0% relief
  • Credit reporting 17 6.3% 0% relief

How KLS Financial Services, Inc's 271 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 215
Credit reporting, credit repair services, or other personal consumer reports 39
Credit reporting or other personal consumer reports 17

Top States

State Complaints
NC 127
MS 26
TX 20
GA 17
TN 15
AZ 13
SC 11
FL 10
AL 6
VA 5
NY 3
AR 2
CA 2
OH 2
NJ 1
IL 1
NV 1
UT 1
MO 1
LA 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 102
Written notification about debt 59
Incorrect information on your report 29
False statements or representation 27
Took or threatened to take negative or legal action 19
Problem with a credit reporting company's investigation into an existing problem 12
Improper use of your report 11
Communication tactics 7
Problem with a company's investigation into an existing problem 3
Credit monitoring or identity theft protection services 1
Threatened to contact someone or share information improperly 1

Yearly Trend

Year Complaints Timely
2018 5 100%
2019 18 55.6%
2020 24 37.5%
2021 41 70.7%
2022 33 54.5%
2023 31 35.5%
2024 34 14.7%
2025 56 21.4%
2026 29 6.9%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About KLS Financial Services, Inc

KLS Financial Services, Inc has accumulated 271 consumer complaints in the CFPB public database, with filings active across 23 U.S. states. Of those submissions, 88 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2018, and the most recent logged activity is 2026-03-24, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, KLS Financial Services, Inc reports a 37.3% timely-response rate and has closed 84.5% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating KLS Financial Services, Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does KLS Financial Services, Inc have?

KLS Financial Services, Inc has received 271 consumer complaints filed with the Consumer Financial Protection Bureau.

Does KLS Financial Services, Inc respond to complaints on time?

KLS Financial Services, Inc has a 37.3% timely response rate to CFPB complaints.

What is the most common complaint about KLS Financial Services, Inc?

The most common issue reported against KLS Financial Services, Inc is "Attempts to collect debt not owed" in the "Debt collection" product category.

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