CFPB · Single-product concentration

Credit Card Acquisitions Group

280 CFPB complaints · 76.4% in "Debt collection" · top issue Attempts to collect debt not owed.

280 CFPB complaints

Credit Card Acquisitions Group: 76.4% of 280 CFPB complaints sit in "Debt collection". Timely 34.6% · relief 0.4%. Allegations, not findings.

  • Single-product concentration
  • +2250% filings 2016 to 2026

CFPB relief outcome brief

CCDB company credit-card-acquisitions-group

0.4% relief · 34.6% timely · 280 filings · Debt collection

Nearest relief peer: LJ Ross Associates (0.4% relief)

Credit Card Acquisitions Gro…0.4%Bank Ozk0.7%Maury Cobb, Attorney at Law,…9.6%R.A.Rogers, Inc.0%William D. Meeker Enterprise…0%
Closed-with-relief % among Credit Card Acquisitions Group and nearest filing-volume peers

Credit Card Acquisitions Group closes 0.4% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Credit Card Acquisitions Group's 280 filings include narrative text

41.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 34.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.4%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Credit Card Acquisitions Group complaint mix by product

Total complaints: 280

Credit Card Acquisitions Group complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 280 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 214 complaints (76.4%), resolution 0.0% Debt collection 76.4% Credit reporting: 39 complaints (13.9%), resolution 0.0% Credit reporting 13.9% Credit reporting,: 24 complaints (8.6%), resolution 0.0% Credit reporting, 8.6% Payday loan,: 3 complaints (1.1%), resolution 33.3%
  • Debt collection 214 76.4% 0% relief
  • Credit reporting 39 13.9% 0% relief
  • Credit reporting, 24 8.6% 0% relief
  • Payday loan, 3 1.1% 33% relief

How Credit Card Acquisitions Group's 280 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 214
Credit reporting or other personal consumer reports 39
Credit reporting, credit repair services, or other personal consumer reports 24
Payday loan, title loan, or personal loan 3

Where Credit Card Acquisitions Group complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
21.4% of this company's filings
TX60CA30FL30PA19OH14NC9GA9SC7

Credit Card Acquisitions Group rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
47
+2250% vs 2016
020406080100 20162017201820192020202120222023202420252026 47

Top States

State Complaints
TX 60
CA 30
FL 30
PA 19
OH 14
NC 9
GA 9
SC 7
NJ 7
AL 6
IL 6
NY 6
NM 6
WI 5
LA 5
MI 5
ID 5
AR 4
VA 4
MS 4

Top Issues

Issue Complaints
Attempts to collect debt not owed 71
Written notification about debt 54
Took or threatened to take negative or legal action 42
Incorrect information on your report 27
False statements or representation 22
Communication tactics 16
Improper use of your report 15
Problem with a credit reporting company's investigation into an existing problem 13
Problem with a company's investigation into an existing problem 7
Threatened to contact someone or share information improperly 7
Struggling to pay your loan 3
Electronic communications 1
Taking/threatening an illegal action 1
Confusing or missing disclosures 1

Yearly Trend

Year Complaints Timely
2016 2 0%
2017 1 0%
2018 3 100%
2019 3 66.7%
2020 14 100%
2021 28 100%
2022 39 94.9%
2023 21 19%
2024 27 33.3%
2025 95 0%
2026 47 0%

Source: CFPB Consumer Complaint Database

Credit Card Acquisitions Group filings cluster in one product

Credit Card Acquisitions Group's 280 logged complaints stay concentrated: only 38 states show a filing. 41.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-06-09.

Credit Card Acquisitions Group answers 34.6% of complaints inside the CFPB's tracked window and closes 45.7% with a written explanation. 0.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Credit Card Acquisitions Group.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Credit Card Acquisitions Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Credit Card Acquisitions Group (34.6% timely; 0.4% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration