CFPB · Coded-category record
Sonali Exchange Co. Inc
3 CFPB complaints · mostly coded fields (0% narrative) · top issue Money was not available when promised.
Sonali Exchange Co. Inc: only 0% of 3 filings carry narrative text, mostly coded fields. Timely 33.3% · relief 0%. Allegations, not findings.
- Coded-category record
- +100% filings 2013 to 2022
CFPB relief outcome brief
CCDB company sonali-exchange-co-inc
0% relief · 33.3% timely · 3 filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: Early Warning Services, LLC (0% relief)
Sonali Exchange Co. Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Sonali Exchange Co. Inc has 3 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Sonali Exchange Co. Inc complaint mix by product
- Money transfer, 2 66.7% – 0% relief
- Money transfers 1 33.3% – 0% relief
How Sonali Exchange Co. Inc's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 2 |
| Money transfers | 1 |
Concentrated filing states for Sonali Exchange Co. Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- MA
- 66.7% of this company's filings
Sonali Exchange Co. Inc rising annual filings
Annual filing volume from the CFPB public database
- 2022
- 2
- +100% vs 2013
Top States
| State | Complaints |
|---|---|
| MA | 2 |
| NY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Money was not available when promised | 1 |
| Other transaction problem | 1 |
| Problem with customer service | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 0% |
| 2022 | 2 | 50% |
Source: CFPB Consumer Complaint Database
Sonali Exchange Co. Inc's coded-category complaint ledger
Sonali Exchange Co. Inc's 3 logged complaints stay concentrated: only 2 states show a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2022-01-25.
Sonali Exchange Co. Inc answers 33.3% of complaints inside the CFPB's tracked window and closes 66.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Money was not available when promised."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sonali Exchange Co. Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Sonali Exchange Co. Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 3.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 33.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Sonali Exchange Co. Inc (33.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Coded-category record