CFPB · Narrative-heavy record

Sombrero Capital LLC

18 CFPB complaints · 61.1% with narratives · top issue Trouble during payment process.

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18 CFPB complaints

Sombrero Capital LLC: 61.1% of 18 filings include consumer narratives. Timely 100% · relief 0% · top product Mortgage. Allegations, not findings.

  • Narrative-heavy record
  • -25% filings 2023 to 2026

CFPB relief outcome brief

CCDB company sombrero-capital-llc

0% relief · 100% timely · 18 filings · Mortgage

Same-product relief peers

Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)

Sombrero Capital LLC (this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Sombrero Capital LLC and nearest filing-volume peers

Sombrero Capital LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Sombrero Capital LLC scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

55 /100 grade C

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

100 / 100 percentile-benchmarked

100% of complaints answered inside the CFPB 15-day window

Closed with explanation

100 / 100 percentile-benchmarked

100% of complaints closed with an explanation to the consumer

Most of Sombrero Capital LLC's 18 filings include narrative text

61.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Sombrero Capital LLC complaint mix by product

Total complaints: 18

Sombrero Capital LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 18 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 12 complaints (66.7%), resolution 0.0% Mortgage 66.7% Credit reporting: 4 complaints (22.2%), resolution 0.0% Credit reporting 22.2% Credit reporting,: 1 complaints (5.6%), resolution 0.0% Debt collection: 1 complaints (5.6%), resolution 0.0%
  • Mortgage 12 66.7% – 0% relief
  • Credit reporting 4 22.2% – 0% relief
  • Credit reporting, 1 5.6% – 0% relief
  • Debt collection 1 5.6% – 0% relief

How Sombrero Capital LLC's 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 12
Credit reporting or other personal consumer reports 4
Credit reporting, credit repair services, or other personal consumer reports 1
Debt collection 1

Where Sombrero Capital LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
27.8% of this company's filings
FL5TX4AL3OH2SC1MI1ME1AZ1

Sombrero Capital LLC falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
3
-25% vs 2023
246810 2023202420252026 3

Top States

State Complaints
FL 5
TX 4
AL 3
OH 2
SC 1
MI 1
ME 1
AZ 1

Top Issues

Issue Complaints
Trouble during payment process 8
Incorrect information on your report 4
Struggling to pay mortgage 3
Problem with a credit reporting company's investigation into an existing problem 1
Took or threatened to take negative or legal action 1
Problem with a company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2023 4 100%
2024 3 100%
2025 8 100%
2026 3 100%

Source: CFPB Consumer Complaint Database

Sombrero Capital LLC's narrative-rich complaint ledger

Sombrero Capital LLC's 18 logged complaints stay concentrated: only 8 states show a filing. 61.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2026-06-05.

Sombrero Capital LLC answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sombrero Capital LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Sombrero Capital LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 18.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 100%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Sombrero Capital LLC (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record