CFPB · Single-product concentration
Solidifi US, Inc.
14 CFPB complaints · 78.6% in "Mortgage" · top issue Closing on a mortgage.
Solidifi US, Inc.: 78.6% of 14 CFPB complaints sit in "Mortgage". Timely 100% · relief 42.9%. Allegations, not findings.
- Single-product concentration
- -50% filings 2016 to 2025
CFPB relief outcome brief
CCDB company solidifi-us-inc
42.9% relief · 100% timely · 14 filings · Mortgage
Same-product relief peers
Nearest relief peer: Acra Intermediate Holdings, LLC (47% relief)
Solidifi US, Inc. closes 42.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Solidifi US, Inc. scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (21/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
42.9% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
21 / 100 percentile-benchmarked
57.1% of complaints closed with an explanation to the consumer
Most of Solidifi US, Inc.'s 14 filings include narrative text
85.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Solidifi US, Inc. complaint mix by product
- Mortgage 11 78.6% – 46% relief
- Credit reporting, 2 14.3% – 0% relief
- Money transfer, 1 7.1% – 100% relief
How Solidifi US, Inc.'s 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 11 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Money transfer, virtual currency, or money service | 1 |
Where Solidifi US, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- MD
- 14.3% of this company's filings
Solidifi US, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 1
- -50% vs 2016
Top States
| State | Complaints |
|---|---|
| MD | 2 |
| FL | 2 |
| PA | 1 |
| WA | 1 |
| DC | 1 |
| TN | 1 |
| GA | 1 |
| VA | 1 |
| TX | 1 |
| OH | 1 |
| NV | 1 |
| IA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 5 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Application, originator, mortgage broker | 2 |
| Problem with a company's investigation into an existing issue | 1 |
| Confusing or missing disclosures | 1 |
| Incorrect information on your report | 1 |
| Trouble during payment process | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 2 | 100% |
| 2019 | 3 | 100% |
| 2020 | 1 | 100% |
| 2021 | 7 | 100% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Solidifi US, Inc. filings cluster in one product
Solidifi US, Inc.'s 14 logged complaints stay concentrated: only 12 states show a filing. 85.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2025-06-25.
Solidifi US, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 57.1% with a written explanation. 42.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Solidifi US, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Solidifi US, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 14.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Solidifi US, Inc. (100% timely; 42.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration