CFPB · Single-product concentration

Sol Acceptance

6 CFPB complaints · 83.3% in "Vehicle loan or lease" · top issue Problems at the end of the loan or lease.

6 CFPB complaints

Sol Acceptance: 83.3% of 6 CFPB complaints sit in "Vehicle loan or lease". Timely 33.3% · relief 33.3%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2021 to 2026

CFPB relief outcome brief

CCDB company sol-acceptance

33.3% relief · 33.3% timely · 6 filings · Vehicle loan or lease

Nearest relief peer: Universal Acceptance Corporation (Ne) (25.1% relief)

Sol Acceptance (this)33.3%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Sol Acceptance and nearest filing-volume peers

Sol Acceptance closes 33.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Sol Acceptance has 6 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

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Timely response rate 33.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 33.3%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Sol Acceptance complaint mix by product

Total complaints: 6

Sol Acceptance complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 6 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 5 complaints (83.3%), resolution 40.0% Vehicle loan 83.3% Credit reporting: 1 complaints (16.7%), resolution 0.0% Credit reporting 16.7%
  • Vehicle loan 5 83.3% – 40% relief
  • Credit reporting 1 16.7% – 0% relief

How Sol Acceptance's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 5
Credit reporting or other personal consumer reports 1

Concentrated filing states for Sol Acceptance

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
83.3% of this company's filings
CA5NV1

Sol Acceptance complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
1
0% vs 2021
0.511.522.5 20212022202320242026 1

Top States

State Complaints
CA 5
NV 1

Top Issues

Issue Complaints
Problems at the end of the loan or lease 2
Struggling to pay your loan 1
Repossession 1
Managing the loan or lease 1
Incorrect information on your report 1

Yearly Trend

Year Complaints Timely
2021 1 100%
2022 1 100%
2023 1 0%
2024 2 0%
2026 1 0%

Source: CFPB Consumer Complaint Database

Sol Acceptance filings cluster in one product

Sol Acceptance's 6 logged complaints stay concentrated: only 2 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2021 through 2026-02-06.

Sol Acceptance answers 33.3% of complaints inside the CFPB's tracked window and closes 50% with a written explanation. 33.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Problems at the end of the loan or lease."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sol Acceptance.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Sol Acceptance: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Sol Acceptance (33.3% timely; 33.3% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration