CFPB · Mid-pack CFPB posture
Signature Bank (NY)
48 CFPB complaints · 14 states · top issue Managing an account.
Signature Bank (NY) has 48 consumer complaints in the CFPB public database. Timely response is 100%; 0% closed with relief; top product Checking or savings account. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- -50% filings 2013 to 2023
CFPB relief outcome brief
CCDB company signature-bank-ny
0% relief · 100% timely · 48 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Axos Financial, Inc. (0% relief)
Signature Bank (NY) closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Signature Bank (NY) scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
100 / 100 percentile-benchmarked
100% of complaints closed with an explanation to the consumer
How 48 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Signature Bank (NY) complaint mix by product
- Checking or 19 40.4% – 0% relief
- Money transfer, 11 23.4% – 0% relief
- Mortgage 9 19.1% – 0% relief
- Bank account 5 10.6% – 0% relief
- Credit card 1 2.1% – 0% relief
- Credit reporting, 1 2.1% – 0% relief
- Vehicle loan 1 2.1% – 0% relief
How Signature Bank (NY)'s 48 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 19 |
| Money transfer, virtual currency, or money service | 11 |
| Mortgage | 9 |
| Bank account or service | 5 |
| Credit card | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Vehicle loan or lease | 1 |
| Credit card or prepaid card | 1 |
Concentrated filing states for Signature Bank (NY)
Top states by attributed CFPB complaint volume for this company
- Leading state
- NY
- 52.1% of this company's filings
Signature Bank (NY) falling annual filings
Annual filing volume from the CFPB public database
- 2023
- 1
- -50% vs 2013
Top States
| State | Complaints |
|---|---|
| NY | 25 |
| CA | 5 |
| NJ | 3 |
| FL | 2 |
| MD | 2 |
| UT | 1 |
| MA | 1 |
| AZ | 1 |
| DC | 1 |
| OK | 1 |
| NV | 1 |
| PA | 1 |
| TX | 1 |
| MT | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 16 |
| Fraud or scam | 7 |
| Trouble during payment process | 3 |
| Account opening, closing, or management | 2 |
| Loan servicing, payments, escrow account | 2 |
| Deposits and withdrawals | 2 |
| Struggling to pay mortgage | 2 |
| Closing an account | 2 |
| Other transaction problem | 2 |
| Money was not available when promised | 2 |
| Loan modification,collection,foreclosure | 1 |
| Advertising and marketing | 1 |
| Making/receiving payments, sending money | 1 |
| Problem with a company's investigation into an existing issue | 1 |
| Managing the loan or lease | 1 |
| Closing on a mortgage | 1 |
| Problem with a purchase shown on your statement | 1 |
| Problem with a lender or other company charging your account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 2 | 100% |
| 2016 | 5 | 100% |
| 2017 | 2 | 100% |
| 2018 | 8 | 100% |
| 2019 | 5 | 100% |
| 2020 | 2 | 100% |
| 2021 | 10 | 100% |
| 2022 | 11 | 100% |
| 2023 | 1 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Signature Bank (NY)
Signature Bank (NY)'s 48 logged complaints stay concentrated: only 14 states show a filing. Only 35.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2023-02-17.
Signature Bank (NY) answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Signature Bank (NY).
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Signature Bank (NY): nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 48.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Signature Bank (NY) (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture