Signature Bank (NY)
48 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Signature Bank (NY) complaint mix by product
- Checking or 19 40.4% – 0% relief
- Money transfer, 11 23.4% – 0% relief
- Mortgage 9 19.1% – 0% relief
- Bank account 5 10.6% – 0% relief
- Credit card 1 2.1% – 0% relief
- Credit reporting, 1 2.1% – 0% relief
- Vehicle loan 1 2.1% – 0% relief
How Signature Bank (NY)'s 48 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 19 |
| Money transfer, virtual currency, or money service | 11 |
| Mortgage | 9 |
| Bank account or service | 5 |
| Credit card | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Vehicle loan or lease | 1 |
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| NY | 25 |
| CA | 5 |
| NJ | 3 |
| FL | 2 |
| MD | 2 |
| UT | 1 |
| MA | 1 |
| AZ | 1 |
| DC | 1 |
| OK | 1 |
| NV | 1 |
| PA | 1 |
| TX | 1 |
| MT | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 16 |
| Fraud or scam | 7 |
| Trouble during payment process | 3 |
| Account opening, closing, or management | 2 |
| Loan servicing, payments, escrow account | 2 |
| Deposits and withdrawals | 2 |
| Struggling to pay mortgage | 2 |
| Closing an account | 2 |
| Other transaction problem | 2 |
| Money was not available when promised | 2 |
| Loan modification,collection,foreclosure | 1 |
| Advertising and marketing | 1 |
| Making/receiving payments, sending money | 1 |
| Problem with a company's investigation into an existing issue | 1 |
| Managing the loan or lease | 1 |
| Closing on a mortgage | 1 |
| Problem with a purchase shown on your statement | 1 |
| Problem with a lender or other company charging your account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 2 | 100% |
| 2016 | 5 | 100% |
| 2017 | 2 | 100% |
| 2018 | 8 | 100% |
| 2019 | 5 | 100% |
| 2020 | 2 | 100% |
| 2021 | 10 | 100% |
| 2022 | 11 | 100% |
| 2023 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Signature Bank (NY)
Signature Bank (NY)'s 48 logged complaints stay concentrated: only 14 states show a filing on record. Only 35.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2023-02-17.
Signature Bank (NY) answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Signature Bank (NY).
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Signature Bank (NY) have?
48, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Signature Bank (NY) respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Signature Bank (NY)?
"Managing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.