CFPB · Narrative-heavy record
Sandy Spring Bancorp, Inc.
67 CFPB complaints · 43.3% with narratives · top issue Managing an account.
Sandy Spring Bancorp, Inc.: 43.3% of 67 filings include consumer narratives. Timely 100% · relief 17.9% · top product Checking or savings account. Allegations, not findings.
- Narrative-heavy record
- +166.7% filings 2020 to 2025
CFPB relief outcome brief
CCDB company sandy-spring-bancorp-inc
17.9% relief · 100% timely · 67 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Valley National Bancorp (17.6% relief)
Sandy Spring Bancorp, Inc. closes 17.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Sandy Spring Bancorp, Inc.'s 67 filings include narrative text
43.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Sandy Spring Bancorp, Inc. complaint mix by product
- Checking or 44 65.7% – 18% relief
- Mortgage 15 22.4% – 20% relief
- Money transfer, 2 3.0% – 0% relief
- Payday loan, 2 3.0% – 0% relief
- Credit reporting, 2 3.0% – 50% relief
- Payday loan, 1 1.5% – 0% relief
- Credit card 1 1.5% – 0% relief
How Sandy Spring Bancorp, Inc.'s 67 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 44 |
| Mortgage | 15 |
| Money transfer, virtual currency, or money service | 2 |
| Payday loan, title loan, or personal loan | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Credit card | 1 |
Concentrated filing states for Sandy Spring Bancorp, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- MD
- 59.7% of this company's filings
Sandy Spring Bancorp, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 8
- +166.7% vs 2020
Top States
| State | Complaints |
|---|---|
| MD | 40 |
| VA | 14 |
| DC | 6 |
| PA | 3 |
| IN | 1 |
| FL | 1 |
| CT | 1 |
| DE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 21 |
| Closing an account | 9 |
| Opening an account | 8 |
| Closing on a mortgage | 5 |
| Trouble during payment process | 5 |
| Applying for a mortgage or refinancing an existing mortgage | 4 |
| Problem caused by your funds being low | 4 |
| Getting a line of credit | 2 |
| Problem with a lender or other company charging your account | 2 |
| Incorrect information on your report | 2 |
| Other transaction problem | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Problem when making payments | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Fraud or scam | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 3 | 100% |
| 2021 | 14 | 100% |
| 2022 | 5 | 100% |
| 2023 | 18 | 100% |
| 2024 | 19 | 100% |
| 2025 | 8 | 100% |
Source: CFPB Consumer Complaint Database
Sandy Spring Bancorp, Inc.'s narrative-rich complaint ledger
Sandy Spring Bancorp, Inc.'s 67 logged complaints stay concentrated: only 8 states show a filing. 43.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2025-04-30.
Sandy Spring Bancorp, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 82.1% with a written explanation. 17.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sandy Spring Bancorp, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Sandy Spring Bancorp, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 67.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Sandy Spring Bancorp, Inc. (100% timely; 17.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record