CFPB · Single-product concentration
Ross Mortgage Corporation
9 CFPB complaints · 88.9% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
Ross Mortgage Corporation: 88.9% of 9 CFPB complaints sit in "Mortgage". Timely 55.6% · relief 0%. Allegations, not findings.
- Single-product concentration
- +100% filings 2013 to 2025
CFPB relief outcome brief
CCDB company ross-mortgage-corporation
0% relief · 55.6% timely · 9 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Ross Mortgage Corporation closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Ross Mortgage Corporation complaint mix by product
- Mortgage 8 88.9% – 0% relief
- Credit reporting 1 11.1% – 0% relief
How Ross Mortgage Corporation's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 8 |
| Credit reporting or other personal consumer reports | 1 |
Concentrated filing states for Ross Mortgage Corporation
Top states by attributed CFPB complaint volume for this company
- Leading state
- MI
- 55.6% of this company's filings
Ross Mortgage Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 2
- +100% vs 2013
Top States
| State | Complaints |
|---|---|
| MI | 5 |
| MD | 1 |
| FL | 1 |
| SC | 1 |
| TN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Trouble during payment process | 2 |
| Incorrect information on your report | 1 |
| Application, originator, mortgage broker | 1 |
| Loan servicing, payments, escrow account | 1 |
| Loan modification,collection,foreclosure | 1 |
| Closing on a mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 0% |
| 2014 | 1 | 100% |
| 2016 | 1 | 0% |
| 2019 | 1 | 100% |
| 2021 | 3 | 100% |
| 2025 | 2 | 0% |
Source: CFPB Consumer Complaint Database
Ross Mortgage Corporation filings cluster in one product
Ross Mortgage Corporation's 9 logged complaints stay concentrated: only 5 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2025-06-20.
Ross Mortgage Corporation answers 55.6% of complaints inside the CFPB's tracked window and closes 77.8% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ross Mortgage Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Ross Mortgage Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 9.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 55.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Ross Mortgage Corporation (55.6% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration