CFPB · Single-product concentration
Profit Services Group
200 CFPB complaints · 90.5% in "Debt collection" · top issue Attempts to collect debt not owed.
Profit Services Group: 90.5% of 200 CFPB complaints sit in "Debt collection". Timely 55.5% · relief 2%. Allegations, not findings.
- Single-product concentration
- -66.7% filings 2015 to 2026
CFPB relief outcome brief
CCDB company profit-services-group
2% relief · 55.5% timely · 200 filings · Debt collection
Same-product relief peers
Nearest relief peer: Source Receivables Management LLC (2% relief)
Profit Services Group closes 2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Profit Services Group's 200 filings include narrative text
41.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Profit Services Group complaint mix by product
- Debt collection 181 90.5% – 2% relief
- Credit reporting, 18 9.0% – 0% relief
- Credit reporting 1 0.5% – 0% relief
How Profit Services Group's 200 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 181 |
| Credit reporting, credit repair services, or other personal consumer reports | 18 |
| Credit reporting or other personal consumer reports | 1 |
Concentrated filing states for Profit Services Group
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 82% of this company's filings
Profit Services Group falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 3
- -66.7% vs 2015
Top States
| State | Complaints |
|---|---|
| GA | 164 |
| SC | 7 |
| PA | 6 |
| FL | 5 |
| NC | 4 |
| CO | 2 |
| TX | 2 |
| NY | 1 |
| NJ | 1 |
| PR | 1 |
| DC | 1 |
| NE | 1 |
| VA | 1 |
| TN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 108 |
| Communication tactics | 24 |
| Written notification about debt | 20 |
| Problem with a credit reporting company's investigation into an existing problem | 13 |
| Disclosure verification of debt | 10 |
| Cont'd attempts collect debt not owed | 9 |
| Incorrect information on your report | 6 |
| Took or threatened to take negative or legal action | 6 |
| False statements or representation | 1 |
| Improper contact or sharing of info | 1 |
| Taking/threatening an illegal action | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 9 | 0% |
| 2016 | 16 | 56.3% |
| 2017 | 21 | 33.3% |
| 2018 | 21 | 42.9% |
| 2019 | 10 | 0% |
| 2020 | 17 | 52.9% |
| 2021 | 92 | 78.3% |
| 2022 | 8 | 62.5% |
| 2024 | 2 | 0% |
| 2025 | 1 | 0% |
| 2026 | 3 | 0% |
Source: CFPB Consumer Complaint Database
Profit Services Group filings cluster in one product
Profit Services Group's 200 logged complaints stay concentrated: only 14 states show a filing. 41.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-06-10.
Profit Services Group answers 55.5% of complaints inside the CFPB's tracked window and closes 94% with a written explanation. 2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Profit Services Group.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Profit Services Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 200.
- Revenue Assistance Corporation dba Revenue Group Δ 0 complaints · 0% relief 200complaints
- Solomon and Solomon, P.C. Δ 0 complaints · 23.5% relief 200complaints
- First Help Financial, LLC Δ 1 complaints · 2% relief 201complaints
- Professional Medical Management, Inc. Δ 1 complaints · 83.1% relief 201complaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 55.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Profit Services Group (55.5% timely; 2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration