Total complaints
143
Filed since 2013
143 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
143 consumer complaints filed with the CFPB
This profile shows Worldwide Processing Group, LLC's complaint history from CFPB public records. 143 consumers have filed complaints since 2013. The company has a 59.4% timely response rate and has provided relief in 25.9% of cases.
Total complaints
143
Filed since 2013
Timely response
59.4%
CFPB-tracked response window
Relief rate
25.9%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Worldwide Processing Group, LLC's 143 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 135 |
| Payday loan, title loan, or personal loan | 4 |
| Payday loan | 2 |
| Checking or savings account | 2 |
| State | Complaints |
|---|---|
| CA | 23 |
| TX | 20 |
| FL | 16 |
| MO | 8 |
| SC | 6 |
| IN | 6 |
| LA | 5 |
| OH | 5 |
| OK | 4 |
| AZ | 4 |
| IL | 3 |
| AL | 3 |
| OR | 3 |
| PA | 3 |
| WA | 3 |
| VT | 2 |
| NE | 2 |
| MI | 2 |
| KY | 2 |
| TN | 2 |
| Issue | Complaints |
|---|---|
| Communication tactics | 40 |
| Attempts to collect debt not owed | 30 |
| Cont'd attempts collect debt not owed | 12 |
| Taking/threatening an illegal action | 12 |
| Improper contact or sharing of info | 10 |
| Took or threatened to take negative or legal action | 8 |
| False statements or representation | 7 |
| Written notification about debt | 6 |
| Disclosure verification of debt | 5 |
| Threatened to contact someone or share information improperly | 5 |
| Charged fees or interest you didn't expect | 2 |
| Managing an account | 2 |
| Can't contact lender or servicer | 2 |
| Charged fees or interest I didn't expect | 1 |
| Can't contact lender | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 10 | 100% |
| 2014 | 39 | 100% |
| 2016 | 7 | 100% |
| 2017 | 47 | 55.3% |
| 2018 | 35 | 8.6% |
| 2019 | 3 | 0% |
| 2021 | 2 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Worldwide Processing Group, LLC has accumulated 143 consumer complaints in the CFPB public database, with filings active across 35 U.S. states. Of those submissions, 38 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2021-10-29, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Worldwide Processing Group, LLC reports a 59.4% timely-response rate and has closed 64.3% of cases with a written explanation to the consumer. 25.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 6.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Communication tactics".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Worldwide Processing Group, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Worldwide Processing Group, LLC has received 143 consumer complaints filed with the Consumer Financial Protection Bureau.
Worldwide Processing Group, LLC has a 59.4% timely response rate to CFPB complaints.
The most common issue reported against Worldwide Processing Group, LLC is "Communication tactics" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.