CFPB · Single-product concentration
Worldwide Processing Group, LLC
164 CFPB complaints · 93.3% in "Debt collection" · top issue Communication tactics.
Worldwide Processing Group, LLC: 93.3% of 164 CFPB complaints sit in "Debt collection". Timely 55.5% · relief 22.6%. Allegations, not findings.
- Single-product concentration
- -80% filings 2013 to 2021
CFPB relief outcome brief
CCDB company worldwide-processing-group-llc
22.6% relief · 55.5% timely · 164 filings · Debt collection
Same-product relief peers
Nearest relief peer: Modern Adjustment Bureau (22.6% relief)
Worldwide Processing Group, LLC closes 22.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Worldwide Processing Group, LLC scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on timely response (22/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
22.6% of complaints closed with relief to the consumer
Timely response
22 / 100 percentile-benchmarked
55.5% of complaints answered inside the CFPB 15-day window
Closed with explanation
43 / 100 percentile-benchmarked
68.9% of complaints closed with an explanation to the consumer
How 164 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Worldwide Processing Group, LLC complaint mix by product
- Debt collection 153 93.3% – 24% relief
- Payday loan, 7 4.3% – 0% relief
- Payday loan 2 1.2% – 50% relief
- Checking or 2 1.2% – 0% relief
How Worldwide Processing Group, LLC's 164 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 153 |
| Payday loan, title loan, or personal loan | 7 |
| Payday loan | 2 |
| Checking or savings account | 2 |
Where Worldwide Processing Group, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 15.2% of this company's filings
Worldwide Processing Group, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2021
- 2
- -80% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 25 |
| TX | 23 |
| FL | 17 |
| IN | 10 |
| MO | 8 |
| OH | 7 |
| OK | 7 |
| WA | 6 |
| SC | 6 |
| LA | 5 |
| AZ | 4 |
| TN | 3 |
| IL | 3 |
| PA | 3 |
| MI | 3 |
| OR | 3 |
| AL | 3 |
| VA | 2 |
| NV | 2 |
| KY | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 47 |
| Attempts to collect debt not owed | 35 |
| Cont'd attempts collect debt not owed | 12 |
| Taking/threatening an illegal action | 12 |
| Improper contact or sharing of info | 10 |
| Took or threatened to take negative or legal action | 9 |
| False statements or representation | 8 |
| Threatened to contact someone or share information improperly | 8 |
| Written notification about debt | 7 |
| Disclosure verification of debt | 5 |
| Charged fees or interest you didn't expect | 3 |
| Can't contact lender or servicer | 3 |
| Managing an account | 2 |
| Loan payment wasn't credited to your account | 1 |
| Charged fees or interest I didn't expect | 1 |
| Can't contact lender | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 10 | 100% |
| 2014 | 39 | 100% |
| 2016 | 7 | 100% |
| 2017 | 57 | 56.1% |
| 2018 | 46 | 6.5% |
| 2019 | 3 | 0% |
| 2021 | 2 | 0% |
Source: CFPB Consumer Complaint Database
Worldwide Processing Group, LLC filings cluster in one product
Worldwide Processing Group, LLC's 164 logged complaints stay concentrated: only 35 states show a filing. Only 36% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2021-10-29.
Worldwide Processing Group, LLC answers 55.5% of complaints inside the CFPB's tracked window and closes 68.9% with a written explanation. 22.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Worldwide Processing Group, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Worldwide Processing Group, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 164.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 55.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Worldwide Processing Group, LLC (55.5% timely; 22.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration