CFPB · Slower timely-response band
Professional Recovery Management
1.1K CFPB complaints · 72% timely (slow band) · top issue Attempts to collect debt not owed.
Professional Recovery Management answers 72% on time (lower third) across 1.1K filings. Relief 2.9% · top product Debt collection. Allegations, not findings.
- Volume rank #319 of 342
- Slower timely-response band
- +20800% filings 2012 to 2026
CFPB relief outcome brief
CCDB company professional-recovery-management
2.9% relief · 72% timely · 1.1K filings · Debt collection
Same-product relief peers
Nearest relief peer: American Recovery Service Incorporated (2.9% relief)
Professional Recovery Management closes 2.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 1.1K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Professional Recovery Management complaint mix by product
- Debt collection 904 82.2% – 3% relief
- Credit reporting 113 10.3% – 0% relief
- Credit reporting, 78 7.1% – 5% relief
- Credit reporting 3 0.3% – 0% relief
- Debt or 1 0.1% – 0% relief
- Payday loan, 1 0.1% – 0% relief
Lighter-volume mix: how Professional Recovery Management's 1.1K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 904 |
| Credit reporting or other personal consumer reports | 113 |
| Credit reporting, credit repair services, or other personal consumer reports | 78 |
| Credit reporting | 3 |
| Debt or credit management | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Where Professional Recovery Management complaints are filed
Top states by attributed volume, lighter-filing company
- Leading state
- TN
- 35.6% of this company's filings
Professional Recovery Management rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 209
- +20800% vs 2012
Top States
| State | Complaints |
|---|---|
| TN | 392 |
| FL | 199 |
| SC | 93 |
| AL | 76 |
| TX | 66 |
| NC | 65 |
| GA | 65 |
| MS | 22 |
| LA | 20 |
| KY | 14 |
| PA | 10 |
| OH | 9 |
| CA | 7 |
| MN | 6 |
| MD | 5 |
| NJ | 5 |
| NY | 5 |
| MI | 5 |
| AR | 4 |
| VA | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 311 |
| Written notification about debt | 222 |
| Took or threatened to take negative or legal action | 108 |
| False statements or representation | 95 |
| Incorrect information on your report | 94 |
| Cont'd attempts collect debt not owed | 75 |
| Communication tactics | 39 |
| Improper use of your report | 39 |
| Disclosure verification of debt | 38 |
| Problem with a company's investigation into an existing problem | 29 |
| Problem with a credit reporting company's investigation into an existing problem | 24 |
| Threatened to contact someone or share information improperly | 6 |
| Improper contact or sharing of info | 6 |
| Credit monitoring or identity theft protection services | 3 |
| Incorrect information on credit report | 3 |
| Electronic communications | 2 |
| Taking/threatening an illegal action | 2 |
| Problem with customer service | 1 |
| Unable to get your credit report or credit score | 1 |
| Problem with a company's investigation into an existing issue | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 2 | 100% |
| 2014 | 31 | 96.8% |
| 2015 | 35 | 94.3% |
| 2016 | 49 | 91.8% |
| 2017 | 59 | 100% |
| 2018 | 47 | 100% |
| 2019 | 40 | 100% |
| 2020 | 59 | 94.9% |
| 2021 | 91 | 93.4% |
| 2022 | 69 | 88.4% |
| 2023 | 56 | 76.8% |
| 2024 | 133 | 67.7% |
| 2025 | 219 | 43.4% |
| 2026 | 209 | 50.2% |
Source: CFPB Consumer Complaint Database
Professional Recovery Management in the slower-timely third
Professional Recovery Management's 1,100 logged complaints stay concentrated: only 34 states show a filing. Only 34.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-06-25. Timely response 72% sits in the lower third of the corpus.
Professional Recovery Management answers 72% of complaints inside the CFPB's tracked window (timely band: slow) and closes 2.9% with relief; 91.5% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt collection" · top issue "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Professional Recovery Management.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Professional Recovery Management: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.1K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 72%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Professional Recovery Management (#319 of 342; 72% timely; 2.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band