Professional Recovery Management
1.1K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Professional Recovery Management complaint mix by product
- Debt collection 904 82.2% – 3% relief
- Credit reporting 113 10.3% – 0% relief
- Credit reporting, 78 7.1% – 5% relief
- Credit reporting 3 0.3% – 0% relief
- Debt or 1 0.1% – 0% relief
- Payday loan, 1 0.1% – 0% relief
How Professional Recovery Management's 1.1K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 904 |
| Credit reporting or other personal consumer reports | 113 |
| Credit reporting, credit repair services, or other personal consumer reports | 78 |
| Credit reporting | 3 |
| Debt or credit management | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Top States
| State | Complaints |
|---|---|
| TN | 392 |
| FL | 199 |
| SC | 93 |
| AL | 76 |
| TX | 66 |
| NC | 65 |
| GA | 65 |
| MS | 22 |
| LA | 20 |
| KY | 14 |
| PA | 10 |
| OH | 9 |
| CA | 7 |
| MN | 6 |
| MD | 5 |
| NJ | 5 |
| NY | 5 |
| MI | 5 |
| AR | 4 |
| VA | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 311 |
| Written notification about debt | 222 |
| Took or threatened to take negative or legal action | 108 |
| False statements or representation | 95 |
| Incorrect information on your report | 94 |
| Cont'd attempts collect debt not owed | 75 |
| Communication tactics | 39 |
| Improper use of your report | 39 |
| Disclosure verification of debt | 38 |
| Problem with a company's investigation into an existing problem | 29 |
| Problem with a credit reporting company's investigation into an existing problem | 24 |
| Threatened to contact someone or share information improperly | 6 |
| Improper contact or sharing of info | 6 |
| Credit monitoring or identity theft protection services | 3 |
| Incorrect information on credit report | 3 |
| Electronic communications | 2 |
| Taking/threatening an illegal action | 2 |
| Problem with customer service | 1 |
| Unable to get your credit report or credit score | 1 |
| Problem with a company's investigation into an existing issue | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 2 | 100% |
| 2014 | 31 | 96.8% |
| 2015 | 35 | 94.3% |
| 2016 | 49 | 91.8% |
| 2017 | 59 | 100% |
| 2018 | 47 | 100% |
| 2019 | 40 | 100% |
| 2020 | 59 | 94.9% |
| 2021 | 91 | 93.4% |
| 2022 | 69 | 88.4% |
| 2023 | 56 | 76.8% |
| 2024 | 133 | 67.7% |
| 2025 | 219 | 43.4% |
| 2026 | 209 | 50.2% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Professional Recovery Management
Professional Recovery Management's 1,100 logged complaints stay concentrated: only 34 states show a filing on record. Only 34.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2012 through 2026-06-25.
Professional Recovery Management answers 72% of complaints inside the CFPB's tracked window and closes 91.5% with a written explanation. 2.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Professional Recovery Management.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Professional Recovery Management have?
1,100, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Professional Recovery Management respond to complaints on time?
72% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Professional Recovery Management?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.