2026 data Public-data reference. official source

First Advantage LNS Inc.

525 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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525 consumer complaints filed with the CFPB

This profile shows First Advantage LNS Inc.'s complaint history from CFPB public records. 525 consumers have filed complaints since 2014. The company has a 72.2% timely response rate and has provided relief in 62.1% of cases.

525
Total Complaints
72.2%
Timely Response
2.5%
Disputed
62.1%
Relief Provided
34
States Active
2014
Since

Total complaints

525

Filed since 2014

Timely response

72.2%

CFPB-tracked response window

Relief rate

62.1%

Closed with monetary or non-monetary relief

Timely response rate 72.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 62.1%
Industry median

Share closed with monetary or non-monetary relief.

First Advantage LNS Inc. complaint mix by product

Total complaints: 525

First Advantage LNS Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 525 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 403 complaints (76.9%), resolution 55.8% Debt collection 76.9% Credit reporting,: 81 complaints (15.5%), resolution 79.0% Credit reporting, 15.5% Credit reporting: 36 complaints (6.9%), resolution 97.2% Credit reporting 6.9% Checking or: 1 complaints (0.2%), resolution 0.0% Debt or: 1 complaints (0.2%), resolution 100.0% Vehicle loan: 1 complaints (0.2%), resolution 0.0% Credit reporting: 1 complaints (0.2%), resolution 0.0%
  • Debt collection 403 76.9% – 56% relief
  • Credit reporting, 81 15.5% – 79% relief
  • Credit reporting 36 6.9% – 97% relief
  • Checking or 1 0.2% – 0% relief
  • Debt or 1 0.2% – 100% relief
  • Vehicle loan 1 0.2% – 0% relief
  • Credit reporting 1 0.2% – 0% relief

How First Advantage LNS Inc.'s 525 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 403
Credit reporting, credit repair services, or other personal consumer reports 81
Credit reporting or other personal consumer reports 36
Checking or savings account 1
Debt or credit management 1
Vehicle loan or lease 1
Credit reporting 1
Money transfer, virtual currency, or money service 1

Top States

State Complaints
TX 154
MD 103
PA 37
FL 28
VA 16
DE 15
AZ 14
IL 14
NJ 12
SC 11
CA 11
GA 11
LA 9
NC 9
NV 8
TN 7
DC 7
NY 7
AL 6
MS 6

Top Issues

Issue Complaints
Attempts to collect debt not owed 181
Written notification about debt 75
False statements or representation 57
Incorrect information on your report 47
Improper use of your report 36
Took or threatened to take negative or legal action 30
Cont'd attempts collect debt not owed 25
Problem with a credit reporting company's investigation into an existing problem 21
Disclosure verification of debt 18
Communication tactics 12
Problem with a company's investigation into an existing problem 10
Threatened to contact someone or share information improperly 2
Improper contact or sharing of info 2
Credit monitoring or identity theft protection services 2
Problem with a lender or other company charging your account 1
Unauthorized withdrawals or charges 1
Getting a loan or lease 1
Credit reporting company's investigation 1
Identity theft protection or other monitoring services 1
Wrong amount charged or received 1

Yearly Trend

Year Complaints Timely
2014 5 80%
2015 14 42.9%
2016 29 31%
2017 45 35.6%
2018 42 9.5%
2019 40 25%
2020 40 90%
2021 58 100%
2022 63 90.5%
2023 90 95.6%
2024 93 94.6%
2025 6 83.3%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About First Advantage LNS Inc.

First Advantage LNS Inc. has accumulated 525 consumer complaints in the CFPB public database, with filings active across 34 U.S. states. Of those submissions, 212 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2025-01-15, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, First Advantage LNS Inc. reports a 72.2% timely-response rate and has closed 37.1% of cases with a written explanation to the consumer. 62.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating First Advantage LNS Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does First Advantage LNS Inc. have?

First Advantage LNS Inc. has received 525 consumer complaints filed with the Consumer Financial Protection Bureau.

Does First Advantage LNS Inc. respond to complaints on time?

First Advantage LNS Inc. has a 72.2% timely response rate to CFPB complaints.

What is the most common complaint about First Advantage LNS Inc.?

The most common issue reported against First Advantage LNS Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

Read our methodology — how this data is sourced, computed, and verified.

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