2026 data Public-data reference. official source

Associated Credit Services, Inc.

476 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

476 consumer complaints filed with the CFPB

This profile shows Associated Credit Services, Inc.'s complaint history from CFPB public records. 476 consumers have filed complaints since 2013. The company has a 98.1% timely response rate and has provided relief in 1.5% of cases.

476
Total Complaints
98.1%
Timely Response
2.5%
Disputed
1.5%
Relief Provided
38
States Active
2013
Since

Total complaints

476

Filed since 2013

Timely response

98.1%

CFPB-tracked response window

Relief rate

1.5%

Closed with monetary or non-monetary relief

Timely response rate 98.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.5%
Industry median

Share closed with monetary or non-monetary relief.

Associated Credit Services, Inc. complaint mix by product

Total complaints: 476

Associated Credit Services, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 476 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 410 complaints (86.9%), resolution 1.7% Debt collection 86.9% Credit reporting: 32 complaints (6.8%), resolution 0.0% Credit reporting 6.8% Credit reporting,: 22 complaints (4.7%), resolution 0.0% Checking or: 3 complaints (0.6%), resolution 0.0% Vehicle loan: 3 complaints (0.6%), resolution 0.0% Student loan: 1 complaints (0.2%), resolution 0.0% Credit reporting: 1 complaints (0.2%), resolution 0.0%
  • Debt collection 410 86.9% 2% relief
  • Credit reporting 32 6.8% 0% relief
  • Credit reporting, 22 4.7% 0% relief
  • Checking or 3 0.6% 0% relief
  • Vehicle loan 3 0.6% 0% relief
  • Student loan 1 0.2% 0% relief
  • Credit reporting 1 0.2% 0% relief

How Associated Credit Services, Inc.'s 476 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 410
Credit reporting or other personal consumer reports 32
Credit reporting, credit repair services, or other personal consumer reports 22
Checking or savings account 3
Vehicle loan or lease 3
Student loan 1
Credit reporting 1
Credit card 1
Credit card or prepaid card 1
Debt or credit management 1
Bank account or service 1

Top States

State Complaints
NY 98
MA 51
TX 44
CA 36
GA 32
PA 30
FL 28
MD 18
OH 18
AZ 12
NJ 11
VA 9
NC 9
IL 8
SC 8
CT 8
TN 7
RI 5
DE 4
IN 4

Top Issues

Issue Complaints
Attempts to collect debt not owed 196
Written notification about debt 75
Communication tactics 33
False statements or representation 33
Took or threatened to take negative or legal action 32
Incorrect information on your report 31
Cont'd attempts collect debt not owed 16
Electronic communications 9
Disclosure verification of debt 9
Improper use of your report 8
Problem with a company's investigation into an existing problem 7
Threatened to contact someone or share information improperly 6
Problem with a credit reporting company's investigation into an existing problem 6
Struggling to repay your loan 1
Problem with a lender or other company charging your account 1
Problem with fraud alerts or security freezes 1
Confusing or misleading advertising or marketing 1
Taking/threatening an illegal action 1
Incorrect information on credit report 1
Getting a credit card 1

Yearly Trend

Year Complaints Timely
2013 3 100%
2014 8 100%
2015 16 87.5%
2016 11 100%
2017 20 100%
2018 34 100%
2019 36 97.2%
2020 47 100%
2021 16 100%
2022 22 100%
2023 49 98%
2024 74 100%
2025 109 95.4%
2026 31 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Associated Credit Services, Inc.

Associated Credit Services, Inc. has accumulated 476 consumer complaints in the CFPB public database, with filings active across 38 U.S. states. Of those submissions, 136 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Associated Credit Services, Inc. reports a 98.1% timely-response rate and has closed 98.5% of cases with a written explanation to the consumer. 1.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Associated Credit Services, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Associated Credit Services, Inc. have?

Associated Credit Services, Inc. has received 476 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Associated Credit Services, Inc. respond to complaints on time?

Associated Credit Services, Inc. has a 98.1% timely response rate to CFPB complaints.

What is the most common complaint about Associated Credit Services, Inc.?

The most common issue reported against Associated Credit Services, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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