CFPB · Narrative-heavy record
Remax
23 CFPB complaints · 69.6% with narratives · top issue Applying for a mortgage or refinancing an existing mortgage.
Remax: 69.6% of 23 filings include consumer narratives. Timely 91.3% · relief 4.3% · top product Mortgage. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2016 to 2026
CFPB relief outcome brief
CCDB company remax
4.3% relief · 91.3% timely · 23 filings · Mortgage
Same-product relief peers
Nearest relief peer: Guild Holdings Company (4.3% relief)
Remax closes 4.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Remax scores strongest on timely response (85/100 percentile-benchmarked) and weakest on relief provided (20/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
20 / 100 percentile-benchmarked
4.3% of complaints closed with relief to the consumer
Timely response
85 / 100 percentile-benchmarked
91.3% of complaints answered inside the CFPB 15-day window
Closed with explanation
84 / 100 percentile-benchmarked
91.3% of complaints closed with an explanation to the consumer
Most of Remax's 23 filings include narrative text
69.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Remax complaint mix by product
- Mortgage 12 52.2% – 8% relief
- Debt collection 7 30.4% – 0% relief
- Checking or 1 4.3% – 0% relief
- Credit reporting 1 4.3% – 0% relief
- Payday loan, 1 4.3% – 0% relief
- Credit reporting, 1 4.3% – 0% relief
How Remax's 23 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 12 |
| Debt collection | 7 |
| Checking or savings account | 1 |
| Credit reporting or other personal consumer reports | 1 |
| Payday loan, title loan, or personal loan | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Remax complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- NJ
- 13% of this company's filings
Remax complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2016
Top States
| State | Complaints |
|---|---|
| NJ | 3 |
| VA | 3 |
| OH | 3 |
| TX | 2 |
| FL | 2 |
| PA | 2 |
| AZ | 2 |
| GA | 1 |
| MO | 1 |
| CO | 1 |
| SC | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 5 |
| Closing on a mortgage | 4 |
| False statements or representation | 3 |
| Trouble during payment process | 3 |
| Attempts to collect debt not owed | 2 |
| Took or threatened to take negative or legal action | 2 |
| Managing an account | 1 |
| Improper use of your report | 1 |
| Getting a line of credit | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 0% |
| 2019 | 1 | 100% |
| 2020 | 3 | 100% |
| 2021 | 4 | 75% |
| 2022 | 2 | 100% |
| 2023 | 4 | 100% |
| 2024 | 1 | 100% |
| 2025 | 6 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Remax's narrative-rich complaint ledger
Remax's 23 logged complaints stay concentrated: only 12 states show a filing. 69.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-06-03.
Remax answers 91.3% of complaints inside the CFPB's tracked window and closes 91.3% with a written explanation. 4.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Remax.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Remax: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 23.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 91.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Remax (91.3% timely; 4.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record