Total complaints
214
Filed since 2013
214 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
214 consumer complaints filed with the CFPB
This profile shows Suttell, Hammer & White, P.S's complaint history from CFPB public records. 214 consumers have filed complaints since 2013. The company has a 90.2% timely response rate and has provided relief in 0% of cases.
Total complaints
214
Filed since 2013
Timely response
90.2%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Suttell, Hammer & White, P.S's 214 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 191 |
| Credit reporting or other personal consumer reports | 12 |
| Credit card | 6 |
| Credit card or prepaid card | 3 |
| Checking or savings account | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| State | Complaints |
|---|---|
| CA | 80 |
| WA | 65 |
| OR | 28 |
| MA | 11 |
| CO | 7 |
| TX | 7 |
| AK | 6 |
| ID | 4 |
| FL | 1 |
| TN | 1 |
| NV | 1 |
| HI | 1 |
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 45 |
| Attempts to collect debt not owed | 39 |
| False statements or representation | 26 |
| Written notification about debt | 25 |
| Disclosure verification of debt | 19 |
| Taking/threatening an illegal action | 14 |
| Cont'd attempts collect debt not owed | 11 |
| Incorrect information on your report | 8 |
| Communication tactics | 6 |
| Improper contact or sharing of info | 4 |
| Improper use of your report | 4 |
| Other features, terms, or problems | 3 |
| Problem with a company's investigation into an existing problem | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Billing disputes | 2 |
| Problem with a lender or other company charging your account | 1 |
| Problem with a purchase shown on your statement | 1 |
| Credit card protection / Debt protection | 1 |
| Struggling to pay your bill | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 100% |
| 2014 | 12 | 91.7% |
| 2015 | 23 | 52.2% |
| 2016 | 21 | 85.7% |
| 2017 | 18 | 100% |
| 2018 | 11 | 90.9% |
| 2019 | 11 | 100% |
| 2020 | 10 | 100% |
| 2021 | 7 | 85.7% |
| 2022 | 9 | 88.9% |
| 2023 | 7 | 100% |
| 2024 | 23 | 95.7% |
| 2025 | 51 | 98% |
| 2026 | 8 | 87.5% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Suttell, Hammer & White, P.S has accumulated 214 consumer complaints in the CFPB public database, with filings active across 12 U.S. states. Of those submissions, 58 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-22, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Suttell, Hammer & White, P.S reports a 90.2% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 6.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Took or threatened to take negative or legal action".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Suttell, Hammer & White, P.S: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Suttell, Hammer & White, P.S has received 214 consumer complaints filed with the Consumer Financial Protection Bureau.
Suttell, Hammer & White, P.S has a 90.2% timely response rate to CFPB complaints.
The most common issue reported against Suttell, Hammer & White, P.S is "Took or threatened to take negative or legal action" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.