CFPB · Single-product concentration
Click n' Close, Inc.
138 CFPB complaints · 79.7% in "Mortgage" · top issue Trouble during payment process.
Click n' Close, Inc.: 79.7% of 138 CFPB complaints sit in "Mortgage". Timely 91.3% · relief 2.9%. Allegations, not findings.
- Single-product concentration
- +64.3% filings 2022 to 2026
CFPB relief outcome brief
CCDB company click-n-close-inc
2.9% relief · 91.3% timely · 138 filings · Mortgage
Same-product relief peers
Nearest relief peer: Finance of America Holdings LLC (2.9% relief)
Click n' Close, Inc. closes 2.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Click n' Close, Inc.'s 138 filings include narrative text
53.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Click n' Close, Inc. complaint mix by product
- Mortgage 110 79.7% – 4% relief
- Credit reporting 22 15.9% – 0% relief
- Credit reporting, 3 2.2% – 0% relief
- Debt collection 3 2.2% – 0% relief
How Click n' Close, Inc.'s 138 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 110 |
| Credit reporting or other personal consumer reports | 22 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Debt collection | 3 |
Where Click n' Close, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 16.7% of this company's filings
Click n' Close, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 23
- +64.3% vs 2022
Top States
| State | Complaints |
|---|---|
| TX | 23 |
| FL | 14 |
| MI | 12 |
| OH | 11 |
| AR | 8 |
| GA | 8 |
| CA | 7 |
| NC | 5 |
| TN | 4 |
| WA | 4 |
| OK | 4 |
| MD | 4 |
| KY | 3 |
| VA | 3 |
| OR | 2 |
| PA | 2 |
| WV | 2 |
| AZ | 2 |
| NE | 2 |
| WI | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 55 |
| Struggling to pay mortgage | 32 |
| Incorrect information on your report | 16 |
| Closing on a mortgage | 14 |
| Applying for a mortgage or refinancing an existing mortgage | 7 |
| Improper use of your report | 6 |
| Problem with a company's investigation into an existing problem | 4 |
| Attempts to collect debt not owed | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 14 | 35.7% |
| 2023 | 30 | 90% |
| 2024 | 24 | 100% |
| 2025 | 47 | 100% |
| 2026 | 23 | 100% |
Source: CFPB Consumer Complaint Database
Click n' Close, Inc. filings cluster in one product
Click n' Close, Inc.'s 138 logged complaints stay concentrated: only 34 states show a filing. 53.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2022 through 2026-06-18.
Click n' Close, Inc. answers 91.3% of complaints inside the CFPB's tracked window and closes 90.6% with a written explanation. 2.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Click n' Close, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Click n' Close, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 138.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 91.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Click n' Close, Inc. (91.3% timely; 2.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration