CFPB · Single-product concentration
Access Credit Management, Inc.
58 CFPB complaints · 77.6% in "Debt collection" · top issue Attempts to collect debt not owed.
Access Credit Management, Inc.: 77.6% of 58 CFPB complaints sit in "Debt collection". Timely 86.2% · relief 3.4%. Allegations, not findings.
- Single-product concentration
- +400% filings 2015 to 2026
CFPB relief outcome brief
CCDB company access-credit-management-inc
3.4% relief · 86.2% timely · 58 filings · Debt collection
Same-product relief peers
Nearest relief peer: Regional Management Corporation (3.4% relief)
Access Credit Management, Inc. closes 3.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Access Credit Management, Inc.'s 58 filings include narrative text
43.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Access Credit Management, Inc. complaint mix by product
- Debt collection 45 77.6% – 4% relief
- Credit reporting, 11 19.0% – 0% relief
- Credit reporting 2 3.4% – 0% relief
How Access Credit Management, Inc.'s 58 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 45 |
| Credit reporting, credit repair services, or other personal consumer reports | 11 |
| Credit reporting or other personal consumer reports | 2 |
Concentrated filing states for Access Credit Management, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- AR
- 74.1% of this company's filings
Access Credit Management, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 10
- +400% vs 2015
Top States
| State | Complaints |
|---|---|
| AR | 43 |
| LA | 7 |
| MS | 2 |
| TX | 2 |
| GA | 1 |
| OK | 1 |
| SC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 17 |
| Written notification about debt | 13 |
| Problem with a credit reporting company's investigation into an existing problem | 7 |
| False statements or representation | 6 |
| Took or threatened to take negative or legal action | 4 |
| Incorrect information on your report | 3 |
| Improper use of your report | 3 |
| Communication tactics | 2 |
| Disclosure verification of debt | 2 |
| Cont'd attempts collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 50% |
| 2016 | 3 | 66.7% |
| 2017 | 2 | 50% |
| 2018 | 2 | 100% |
| 2020 | 6 | 100% |
| 2021 | 4 | 100% |
| 2022 | 4 | 100% |
| 2023 | 8 | 87.5% |
| 2024 | 3 | 100% |
| 2025 | 14 | 78.6% |
| 2026 | 10 | 90% |
Source: CFPB Consumer Complaint Database
Access Credit Management, Inc. filings cluster in one product
Access Credit Management, Inc.'s 58 logged complaints stay concentrated: only 7 states show a filing. 43.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-06-25.
Access Credit Management, Inc. answers 86.2% of complaints inside the CFPB's tracked window and closes 93.1% with a written explanation. 3.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Access Credit Management, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Access Credit Management, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 58.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 86.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Access Credit Management, Inc. (86.2% timely; 3.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration