CFPB · Lower closed-with-relief share
Cascade CISS Holdings, LLC
1.6K CFPB complaints · 0% relief (low band) · top issue Improper use of your report.
Cascade CISS Holdings, LLC closes 0% with relief (lower third) on 1.6K filings. Timely 99.7% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Lower closed-with-relief share
- -5.3% filings 2022 to 2026
CFPB relief outcome brief
CCDB company cascade-ciss-holdings-llc
0% relief · 99.7% timely · 1.6K filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)
Cascade CISS Holdings, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Cascade CISS Holdings, LLC scores strongest on timely response (99/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
99 / 100 percentile-benchmarked
99.7% of complaints answered inside the CFPB 15-day window
Closed with explanation
99 / 100 percentile-benchmarked
99.7% of complaints closed with an explanation to the consumer
How 1.6K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cascade CISS Holdings, LLC complaint mix by product
- Credit reporting 1K 72.3% – 0% relief
- Credit reporting, 379 23.2% – 0% relief
- Debt collection 42 2.6% – 0% relief
- Mortgage 19 1.2% – 0% relief
- Credit card 7 0.4% – 0% relief
- Payday loan, 3 0.2% – 0% relief
- Payday loan, 3 0.2% – 0% relief
Lighter-volume mix: how Cascade CISS Holdings, LLC's 1.6K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 1.2K |
| Credit reporting, credit repair services, or other personal consumer reports | 379 |
| Debt collection | 42 |
| Mortgage | 19 |
| Credit card | 7 |
| Payday loan, title loan, or personal loan | 3 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Debt or credit management | 3 |
| Credit card or prepaid card | 1 |
| Vehicle loan or lease | 1 |
| Checking or savings account | 1 |
Nationwide filing states for Cascade CISS Holdings, LLC
Top states by attributed volume, lighter-filing company
- Leading state
- TX
- 13% of this company's filings
Cascade CISS Holdings, LLC complaints by year
Annual filing volume from the CFPB public database
- 2026
- 144
- -5.3% vs 2022
Volume vs. relief
Where Cascade CISS Holdings, LLC sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Cascade CISS Holdings, LLC files more complaint volume than 25% of them, and closes complaints with relief more often than 0% of them, placing it in the quadrant for lower volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 1,642 · Closed with relief: 0.0%
Top States
| State | Complaints |
|---|---|
| TX | 213 |
| FL | 194 |
| GA | 173 |
| NY | 118 |
| CA | 99 |
| IL | 85 |
| NJ | 74 |
| PA | 70 |
| MD | 67 |
| NC | 64 |
| OH | 57 |
| SC | 40 |
| MA | 39 |
| VA | 32 |
| LA | 30 |
| MI | 27 |
| IN | 25 |
| CT | 23 |
| AL | 22 |
| MS | 18 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 1.3K |
| Incorrect information on your report | 251 |
| Problem with a company's investigation into an existing problem | 34 |
| Attempts to collect debt not owed | 30 |
| Problem with a credit reporting company's investigation into an existing problem | 10 |
| Applying for a mortgage or refinancing an existing mortgage | 10 |
| Credit monitoring or identity theft protection services | 9 |
| Problem with fraud alerts or security freezes | 7 |
| Fraud or scam | 4 |
| Unable to get your credit report or credit score | 4 |
| Took or threatened to take negative or legal action | 4 |
| Written notification about debt | 3 |
| Confusing or missing disclosures | 2 |
| Communication tactics | 2 |
| Was approved for a loan, but didn't receive the money | 2 |
| Advertising and marketing, including promotional offers | 2 |
| Problem when making payments | 2 |
| False statements or representation | 2 |
| Getting a loan or lease | 1 |
| Trouble during payment process | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 152 | 100% |
| 2023 | 379 | 100% |
| 2024 | 445 | 99.8% |
| 2025 | 522 | 99.2% |
| 2026 | 144 | 100% |
Source: CFPB Consumer Complaint Database
Cascade CISS Holdings, LLC in the lower-relief third
Cascade CISS Holdings, LLC's 1,642 logged complaints reach a nationwide footprint - 49 states have at least one filing. Only 28.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2022 through 2026-06-22. Closed-with-relief 0% sits in the lower third of the corpus.
Cascade CISS Holdings, LLC closes 0% with monetary or non-monetary relief and answers 99.7% inside the CFPB window; 99.7% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit reporting or other personal consumer reports" · top issue "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cascade CISS Holdings, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Cascade CISS Holdings, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.6K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Cascade CISS Holdings, LLC (#257 of 342; 99.7% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share