Total complaints
62
Filed since 2014
62 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
62 consumer complaints filed with the CFPB
This profile shows Red Cedar Services, Inc's complaint history from CFPB public records. 62 consumers have filed complaints since 2014. The company has a 93.5% timely response rate and has provided relief in 48.4% of cases.
Total complaints
62
Filed since 2014
Timely response
93.5%
CFPB-tracked response window
Relief rate
48.4%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Red Cedar Services, Inc's 62 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 24 |
| Payday loan | 24 |
| Payday loan, title loan, or personal loan | 11 |
| Consumer Loan | 3 |
| State | Complaints |
|---|---|
| WA | 6 |
| CA | 5 |
| NY | 5 |
| TX | 4 |
| NJ | 3 |
| PA | 3 |
| MA | 2 |
| MO | 2 |
| OK | 2 |
| CT | 2 |
| TN | 2 |
| LA | 2 |
| MD | 2 |
| MI | 2 |
| FL | 2 |
| IL | 2 |
| CO | 2 |
| UT | 1 |
| IN | 1 |
| ID | 1 |
| Issue | Complaints |
|---|---|
| Charged fees or interest I didn't expect | 19 |
| Communication tactics | 10 |
| Charged fees or interest you didn't expect | 4 |
| Taking/threatening an illegal action | 3 |
| Improper contact or sharing of info | 3 |
| False statements or representation | 3 |
| Struggling to pay your loan | 3 |
| Cont'd attempts collect debt not owed | 3 |
| Can't contact lender | 3 |
| Problem with the payoff process at the end of the loan | 2 |
| Managing the loan or lease | 2 |
| Attempts to collect debt not owed | 2 |
| Can't stop withdrawals from your bank account | 1 |
| Problems when you are unable to pay | 1 |
| Problem when making payments | 1 |
| Payment to acct not credited | 1 |
| Can't stop charges to bank account | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 28 | 85.7% |
| 2015 | 11 | 100% |
| 2016 | 7 | 100% |
| 2017 | 4 | 100% |
| 2018 | 5 | 100% |
| 2019 | 3 | 100% |
| 2020 | 3 | 100% |
| 2021 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Red Cedar Services, Inc has accumulated 62 consumer complaints in the CFPB public database, with filings active across 30 U.S. states. Of those submissions, 10 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2021-01-14, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Red Cedar Services, Inc reports a 93.5% timely-response rate and has closed 51.6% of cases with a written explanation to the consumer. 48.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 4.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Charged fees or interest I didn't expect".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Red Cedar Services, Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Red Cedar Services, Inc has received 62 consumer complaints filed with the Consumer Financial Protection Bureau.
Red Cedar Services, Inc has a 93.5% timely response rate to CFPB complaints.
The most common issue reported against Red Cedar Services, Inc is "Charged fees or interest I didn't expect" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.