Total complaints
41
Filed since 2018
2026 data Public-data reference. official source
Reach Financial LLC
41 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
41 consumer complaints filed with the CFPB
This profile shows Reach Financial LLC's complaint history from CFPB public records. 41 consumers have filed complaints since 2018. The company has a 100% timely response rate and has provided relief in 0% of cases.
41
Total Complaints
100%
Timely Response
0%
Disputed
0%
Relief Provided
21
States Active
2018
Since
Timely response
100%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 100.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Reach Financial LLC complaint mix by product
- Debt collection 13 32.5% – 0% relief
- Credit reporting 9 22.5% – 0% relief
- Debt or 8 20.0% – 0% relief
- Payday loan, 5 12.5% – 0% relief
- Payday loan, 3 7.5% – 0% relief
- Money transfer, 1 2.5% – 0% relief
- Credit reporting, 1 2.5% – 0% relief
How Reach Financial LLC's 41 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 13 |
| Credit reporting or other personal consumer reports | 9 |
| Debt or credit management | 8 |
| Payday loan, title loan, personal loan, or advance loan | 5 |
| Payday loan, title loan, or personal loan | 3 |
| Money transfer, virtual currency, or money service | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Credit card | 1 |
Top States
| State | Complaints |
|---|---|
| IL | 5 |
| CA | 5 |
| NY | 3 |
| GA | 3 |
| FL | 3 |
| AR | 3 |
| AL | 2 |
| PA | 2 |
| SC | 2 |
| RI | 1 |
| TX | 1 |
| MN | 1 |
| WI | 1 |
| MA | 1 |
| MO | 1 |
| MI | 1 |
| OH | 1 |
| AZ | 1 |
| VA | 1 |
| MD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 6 |
| False statements or representation | 4 |
| Improper use of your report | 4 |
| Charged fees or interest you didn't expect | 4 |
| Took or threatened to take negative or legal action | 4 |
| Confusing or missing disclosures | 3 |
| Written notification about debt | 2 |
| Attempts to collect debt not owed | 2 |
| Charged upfront or unexpected fees | 2 |
| Unauthorized withdrawals or charges | 2 |
| Confusing or misleading advertising or marketing | 1 |
| Getting the loan | 1 |
| Problem with additional add-on products or services | 1 |
| Didn't provide services promised | 1 |
| Struggling to pay your loan | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Problem when making payments | 1 |
| Other features, terms, or problems | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 100% |
| 2019 | 2 | 100% |
| 2021 | 3 | 100% |
| 2023 | 6 | 100% |
| 2024 | 5 | 100% |
| 2025 | 14 | 100% |
| 2026 | 10 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Reach Financial LLC
Reach Financial LLC has accumulated 41 consumer complaints in the CFPB public database, with filings active across 21 U.S. states. Of those submissions, 10 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2018, and the most recent logged activity is 2026-03-24, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Reach Financial LLC reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Reach Financial LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Reach Financial LLC have?
Reach Financial LLC has received 41 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Reach Financial LLC respond to complaints on time?
Reach Financial LLC has a 100% timely response rate to CFPB complaints.
What is the most common complaint about Reach Financial LLC?
The most common issue reported against Reach Financial LLC is "Incorrect information on your report" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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