CFPB · Diversified product mix
Reach Financial LLC
61 CFPB complaints · diversified mix (top product 26.2%) · top issue Incorrect information on your report.
Reach Financial LLC: top product "Debt collection" is only 26.2% of 61 - multi-bucket mix. Timely 100% · relief 1.6%. Allegations, not findings.
- Diversified product mix
- +2000% filings 2018 to 2026
CFPB relief outcome brief
CCDB company reach-financial-llc
1.6% relief · 100% timely · 61 filings · Debt collection
Same-product relief peers
Nearest relief peer: Colony Brands, Inc. (1.6% relief)
Reach Financial LLC closes 1.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Reach Financial LLC's 61 filings include narrative text
41% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Reach Financial LLC complaint mix by product
- Debt collection 16 26.7% – 0% relief
- Credit reporting 13 21.7% – 8% relief
- Payday loan, 11 18.3% – 0% relief
- Debt or 10 16.7% – 0% relief
- Payday loan, 6 10.0% – 0% relief
- Credit card 2 3.3% – 0% relief
- Credit reporting, 2 3.3% – 0% relief
How Reach Financial LLC's 61 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 16 |
| Credit reporting or other personal consumer reports | 13 |
| Payday loan, title loan, personal loan, or advance loan | 11 |
| Debt or credit management | 10 |
| Payday loan, title loan, or personal loan | 6 |
| Credit card | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Money transfer, virtual currency, or money service | 1 |
Where Reach Financial LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 13.1% of this company's filings
Reach Financial LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 21
- +2000% vs 2018
Top States
| State | Complaints |
|---|---|
| CA | 8 |
| IL | 5 |
| PA | 5 |
| GA | 4 |
| FL | 4 |
| AR | 4 |
| TX | 4 |
| NY | 3 |
| VA | 3 |
| AZ | 3 |
| MN | 2 |
| NC | 2 |
| AL | 2 |
| SC | 2 |
| WI | 1 |
| RI | 1 |
| MA | 1 |
| MO | 1 |
| MD | 1 |
| KS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 9 |
| Charged fees or interest you didn't expect | 7 |
| False statements or representation | 6 |
| Improper use of your report | 4 |
| Confusing or missing disclosures | 4 |
| Took or threatened to take negative or legal action | 4 |
| Charged upfront or unexpected fees | 3 |
| Attempts to collect debt not owed | 3 |
| Written notification about debt | 2 |
| Unauthorized withdrawals or charges | 2 |
| Problem with a company's investigation into an existing problem | 2 |
| Problem when making payments | 2 |
| Getting the loan | 2 |
| Struggling to pay your loan | 2 |
| Confusing or misleading advertising or marketing | 2 |
| Didn't provide services promised | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Other features, terms, or problems | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Advertising and marketing, including promotional offers | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 100% |
| 2019 | 2 | 100% |
| 2020 | 1 | 100% |
| 2021 | 4 | 100% |
| 2022 | 2 | 100% |
| 2023 | 6 | 100% |
| 2024 | 5 | 100% |
| 2025 | 19 | 100% |
| 2026 | 21 | 100% |
Source: CFPB Consumer Complaint Database
Reach Financial LLC spreads across product buckets
Reach Financial LLC's 61 logged complaints stay concentrated: only 23 states show a filing. 41% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2026-05-14.
Reach Financial LLC answers 100% of complaints inside the CFPB's tracked window and closes 98.4% with a written explanation. 1.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Reach Financial LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Reach Financial LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 61.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Reach Financial LLC (100% timely; 1.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix