CFPB · Narrative-heavy record
Prizm Financial Company, LLC
41 CFPB complaints · 75.6% with narratives · top issue Struggling to pay your loan.
Prizm Financial Company, LLC: 75.6% of 41 filings include consumer narratives. Timely 100% · relief 41.5% · top product Vehicle loan or lease. Allegations, not findings.
- Narrative-heavy record
- +300% filings 2015 to 2026
CFPB relief outcome brief
CCDB company prizm-financial-company-llc
41.5% relief · 100% timely · 41 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: Universal Acceptance Corporation (Ne) (25.1% relief)
Prizm Financial Company, LLC closes 41.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Prizm Financial Company, LLC's 41 filings include narrative text
75.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Prizm Financial Company, LLC complaint mix by product
- Vehicle loan 23 56.1% – 44% relief
- Debt collection 8 19.5% – 38% relief
- Consumer Loan 6 14.6% – 67% relief
- Credit reporting, 3 7.3% – 0% relief
- Credit reporting 1 2.4% – 0% relief
How Prizm Financial Company, LLC's 41 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 23 |
| Debt collection | 8 |
| Consumer Loan | 6 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Credit reporting or other personal consumer reports | 1 |
Where Prizm Financial Company, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- OH
- 31.7% of this company's filings
Prizm Financial Company, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 4
- +300% vs 2015
Top States
| State | Complaints |
|---|---|
| OH | 13 |
| VA | 4 |
| IN | 3 |
| OR | 3 |
| FL | 2 |
| TX | 2 |
| MO | 2 |
| GA | 2 |
| KY | 2 |
| AL | 1 |
| AZ | 1 |
| DE | 1 |
| WI | 1 |
| MI | 1 |
| TN | 1 |
| IA | 1 |
| NV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Struggling to pay your loan | 11 |
| Managing the loan or lease | 8 |
| Problems when you are unable to pay | 4 |
| Repossession | 3 |
| Took or threatened to take negative or legal action | 3 |
| Communication tactics | 2 |
| Incorrect information on your report | 2 |
| False statements or representation | 2 |
| Improper use of your report | 1 |
| Getting a loan or lease | 1 |
| Problems at the end of the loan or lease | 1 |
| Taking out the loan or lease | 1 |
| Attempts to collect debt not owed | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 100% |
| 2016 | 4 | 100% |
| 2017 | 6 | 100% |
| 2018 | 4 | 100% |
| 2019 | 3 | 100% |
| 2021 | 3 | 100% |
| 2022 | 2 | 100% |
| 2023 | 6 | 100% |
| 2024 | 1 | 100% |
| 2025 | 7 | 100% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database
Prizm Financial Company, LLC's narrative-rich complaint ledger
Prizm Financial Company, LLC's 41 logged complaints stay concentrated: only 17 states show a filing. 75.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-06-25.
Prizm Financial Company, LLC answers 100% of complaints inside the CFPB's tracked window and closes 56.1% with a written explanation. 41.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Struggling to pay your loan."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Prizm Financial Company, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Prizm Financial Company, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 41.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Prizm Financial Company, LLC (100% timely; 41.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record