CFPB · Single-product concentration
Powerpay, LLC
18 CFPB complaints · 83.3% in "Payday loan, title loan, personal loan, or advance loan" · top issue Problem when making payments.
Powerpay, LLC: 83.3% of 18 CFPB complaints sit in "Payday loan, title loan, personal loan, or advance loan". Timely 100% · relief 0%. Allegations, not findings.
- Single-product concentration
- +250% filings 2025 to 2026
CFPB relief outcome brief
CCDB company powerpay-llc
0% relief · 100% timely · 18 filings · Payday loan, title loan, personal loan, or advance loan
Same-product relief peers
Nearest relief peer: CCF Intermediate Holdings LLC (0% relief)
Powerpay, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Powerpay, LLC's 18 filings include narrative text
44.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Powerpay, LLC complaint mix by product
- Payday loan, 15 83.3% – 0% relief
- Credit reporting 3 16.7% – 0% relief
How Powerpay, LLC's 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 15 |
| Credit reporting or other personal consumer reports | 3 |
Where Powerpay, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- VA
- 27.8% of this company's filings
Powerpay, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 14
- +250% vs 2025
Top States
| State | Complaints |
|---|---|
| VA | 5 |
| GA | 2 |
| RI | 1 |
| MD | 1 |
| CO | 1 |
| SC | 1 |
| MN | 1 |
| TX | 1 |
| WA | 1 |
| NY | 1 |
| MO | 1 |
| NH | 1 |
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem when making payments | 6 |
| Charged fees or interest you didn't expect | 3 |
| Problem with a company's investigation into an existing problem | 3 |
| Problem with the payoff process at the end of the loan | 2 |
| Problem with additional add-on products or services | 1 |
| Getting the loan | 1 |
| Improper use of your report | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2025 | 4 | 100% |
| 2026 | 14 | 100% |
Source: CFPB Consumer Complaint Database
Powerpay, LLC filings cluster in one product
Powerpay, LLC's 18 logged complaints stay concentrated: only 13 states show a filing. 44.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2025 through 2026-06-09.
Powerpay, LLC answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Problem when making payments."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Powerpay, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Powerpay, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 18.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Powerpay, LLC (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration