CFPB · Single-product concentration
Pomelo Technology US Inc
10 CFPB complaints · 100% in "Money transfer, virtual currency, or money service" · top issue Money was not available when promised.
Pomelo Technology US Inc: 100% of 10 CFPB complaints sit in "Money transfer, virtual currency, or money service". Timely 100% · relief 30%. Allegations, not findings.
- Single-product concentration
- +50% filings 2025 to 2026
CFPB relief outcome brief
CCDB company pomelo-technology-us-inc
30% relief · 100% timely · 10 filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: Xoom Corporation (28.8% relief)
Pomelo Technology US Inc closes 30% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Coded fields dominate Pomelo Technology US Inc's 10 filings
Only 10% include narrative text, so product/issue codes carry most of what can be read here. The two counts still add to total filings.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Pomelo Technology US Inc complaint mix by product
- Money transfer, 10 100.0% – 30% relief
How Pomelo Technology US Inc's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 10 |
Where Pomelo Technology US Inc complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 30% of this company's filings
Pomelo Technology US Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 6
- +50% vs 2025
Top States
| State | Complaints |
|---|---|
| CA | 3 |
| GA | 2 |
| NC | 1 |
| VA | 1 |
| TX | 1 |
| MI | 1 |
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Money was not available when promised | 4 |
| Confusing or missing disclosures | 2 |
| Other transaction problem | 2 |
| Unauthorized transactions or other transaction problem | 1 |
| Fraud or scam | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2025 | 4 | 100% |
| 2026 | 6 | 100% |
Source: CFPB Consumer Complaint Database
Pomelo Technology US Inc filings cluster in one product
Pomelo Technology US Inc's 10 logged complaints stay concentrated: only 7 states show a filing. Only 10% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2025 through 2026-05-27.
Pomelo Technology US Inc answers 100% of complaints inside the CFPB's tracked window and closes 70% with a written explanation. 30% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Money was not available when promised."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Pomelo Technology US Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Pomelo Technology US Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 10.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Pomelo Technology US Inc (100% timely; 30% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration