CFPB · Single-product concentration
Polaris Home Funding Corp
13 CFPB complaints · 84.6% in "Mortgage" · top issue Credit decision / Underwriting.
Polaris Home Funding Corp: 84.6% of 13 CFPB complaints sit in "Mortgage". Timely 84.6% · relief 15.4%. Allegations, not findings.
- Single-product concentration
- -75% filings 2015 to 2026
CFPB relief outcome brief
CCDB company polaris-home-funding-corp
15.4% relief · 84.6% timely · 13 filings · Mortgage
Same-product relief peers
Nearest relief peer: Nations Lending Corporation (15.3% relief)
Polaris Home Funding Corp closes 15.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Polaris Home Funding Corp scores strongest on timely response (73/100 percentile-benchmarked) and weakest on closed with explanation (57/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
72 / 100 percentile-benchmarked
15.4% of complaints closed with relief to the consumer
Timely response
73 / 100 percentile-benchmarked
84.6% of complaints answered inside the CFPB 15-day window
Closed with explanation
57 / 100 percentile-benchmarked
76.9% of complaints closed with an explanation to the consumer
Most of Polaris Home Funding Corp's 13 filings include narrative text
53.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Polaris Home Funding Corp complaint mix by product
- Mortgage 11 84.6% – 9% relief
- Credit reporting 1 7.7% – 0% relief
- Bank account 1 7.7% – 100% relief
How Polaris Home Funding Corp's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 11 |
| Credit reporting or other personal consumer reports | 1 |
| Bank account or service | 1 |
Concentrated filing states for Polaris Home Funding Corp
Top states by attributed CFPB complaint volume for this company
- Leading state
- OH
- 46.2% of this company's filings
Polaris Home Funding Corp falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -75% vs 2015
Top States
| State | Complaints |
|---|---|
| OH | 6 |
| TN | 2 |
| GA | 2 |
| AR | 1 |
| NC | 1 |
| WA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Credit decision / Underwriting | 4 |
| Application, originator, mortgage broker | 3 |
| Closing on a mortgage | 2 |
| Improper use of your report | 1 |
| Trouble during payment process | 1 |
| Account opening, closing, or management | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 4 | 75% |
| 2016 | 2 | 50% |
| 2017 | 3 | 100% |
| 2020 | 1 | 100% |
| 2022 | 1 | 100% |
| 2025 | 1 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Polaris Home Funding Corp filings cluster in one product
Polaris Home Funding Corp's 13 logged complaints stay concentrated: only 6 states show a filing. 53.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-03-13.
Polaris Home Funding Corp answers 84.6% of complaints inside the CFPB's tracked window and closes 76.9% with a written explanation. 15.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Credit decision / Underwriting."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Polaris Home Funding Corp.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Polaris Home Funding Corp: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 13.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 84.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Polaris Home Funding Corp (84.6% timely; 15.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration