CFPB · Single-product concentration

Nations Lending Corporation

118 CFPB complaints · 81.4% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.

118 CFPB complaints

Nations Lending Corporation: 81.4% of 118 CFPB complaints sit in "Mortgage". Timely 97.5% · relief 15.3%. Allegations, not findings.

  • Single-product concentration
  • -44.4% filings 2015 to 2026

CFPB relief outcome brief

CCDB company nations-lending-corporation

15.3% relief · 97.5% timely · 118 filings · Mortgage

Nearest relief peer: Cit Bank, National Association (14.8% relief)

Nations Lending Corporation(this)15.3%Business ProcessingSolutions, LLC0%BWW Law Group, LLC0%Sierra Holdings LLC4.2%Trojan Professional Services,Inc.46.6%
Closed-with-relief % among Nations Lending Corporation and nearest filing-volume peers

Nations Lending Corporation closes 15.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Nations Lending Corporation scores strongest on timely response (96/100 percentile-benchmarked) and weakest on closed with explanation (70/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

78 /100 grade B

Relief provided

71 / 100 percentile-benchmarked

15.3% of complaints closed with relief to the consumer

Timely response

96 / 100 percentile-benchmarked

97.5% of complaints answered inside the CFPB 15-day window

Closed with explanation

70 / 100 percentile-benchmarked

83.9% of complaints closed with an explanation to the consumer

Most of Nations Lending Corporation's 118 filings include narrative text

55.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 97.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 15.3%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Nations Lending Corporation complaint mix by product

Total complaints: 118

Nations Lending Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 118 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 96 complaints (81.4%), resolution 18.8% Mortgage 81.4% Credit reporting,: 8 complaints (6.8%), resolution 0.0% Credit reporting, 6.8% Credit reporting: 7 complaints (5.9%), resolution 0.0% Debt collection: 4 complaints (3.4%), resolution 0.0% Payday loan,: 2 complaints (1.7%), resolution 0.0% Payday loan,: 1 complaints (0.8%), resolution 0.0%
  • Mortgage 96 81.4% – 19% relief
  • Credit reporting, 8 6.8% – 0% relief
  • Credit reporting 7 5.9% – 0% relief
  • Debt collection 4 3.4% – 0% relief
  • Payday loan, 2 1.7% – 0% relief
  • Payday loan, 1 0.8% – 0% relief

How Nations Lending Corporation's 118 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 96
Credit reporting, credit repair services, or other personal consumer reports 8
Credit reporting or other personal consumer reports 7
Debt collection 4
Payday loan, title loan, personal loan, or advance loan 2
Payday loan, title loan, or personal loan 1

Where Nations Lending Corporation complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
10.2% of this company's filings
CA12FL11TX11OH8PA7TN6GA5IL4

Nations Lending Corporation falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
5
-44.4% vs 2015
05101520 201520162017201820192020202120222023202420252026 5

Top States

State Complaints
CA 12
FL 11
TX 11
OH 8
PA 7
TN 6
GA 5
IL 4
MD 4
VA 4
AZ 4
CT 4
NC 3
NY 3
AR 3
MI 3
OR 2
LA 2
OK 2
DE 2

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 43
Closing on a mortgage 21
Improper use of your report 16
Application, originator, mortgage broker 9
Trouble during payment process 5
Struggling to pay mortgage 4
Settlement process and costs 4
Took or threatened to take negative or legal action 3
Credit decision / Underwriting 3
Loan servicing, payments, escrow account 3
Credit monitoring or identity theft protection services 1
Getting the loan 1
Problem with additional add-on products or services 1
Loan modification,collection,foreclosure 1
Problem when making payments 1
Incorrect information on your report 1
Written notification about debt 1

Yearly Trend

Year Complaints Timely
2015 9 88.9%
2016 9 88.9%
2017 6 100%
2018 11 100%
2019 13 92.3%
2020 15 100%
2021 19 100%
2022 7 100%
2023 8 100%
2024 4 100%
2025 12 100%
2026 5 100%

Source: CFPB Consumer Complaint Database

Nations Lending Corporation filings cluster in one product

Nations Lending Corporation's 118 logged complaints stay concentrated: only 33 states show a filing. 55.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-05-11.

Nations Lending Corporation answers 97.5% of complaints inside the CFPB's tracked window and closes 83.9% with a written explanation. 15.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Nations Lending Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Nations Lending Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Nations Lending Corporation (97.5% timely; 15.3% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration