CFPB · Single-product concentration
PLM Lender Services, Inc.
12 CFPB complaints · 83.3% in "Mortgage" · top issue Struggling to pay mortgage.
PLM Lender Services, Inc.: 83.3% of 12 CFPB complaints sit in "Mortgage". Timely 100% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2013 to 2026
CFPB relief outcome brief
CCDB company plm-lender-services-inc
0% relief · 100% timely · 12 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
PLM Lender Services, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
PLM Lender Services, Inc. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
85 / 100 percentile-benchmarked
91.7% of complaints closed with an explanation to the consumer
How 12 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
PLM Lender Services, Inc. complaint mix by product
- Mortgage 10 83.3% – 0% relief
- Debt collection 2 16.7% – 0% relief
How PLM Lender Services, Inc.'s 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 10 |
| Debt collection | 2 |
PLM Lender Services, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 12 |
Top Issues
| Issue | Complaints |
|---|---|
| Struggling to pay mortgage | 3 |
| Attempts to collect debt not owed | 2 |
| Loan modification,collection,foreclosure | 2 |
| Loan servicing, payments, escrow account | 2 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Application, originator, mortgage broker | 1 |
| Other | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 4 | 100% |
| 2016 | 1 | 100% |
| 2017 | 1 | 100% |
| 2019 | 1 | 100% |
| 2022 | 1 | 100% |
| 2024 | 2 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
PLM Lender Services, Inc. filings cluster in one product
PLM Lender Services, Inc.'s 12 logged complaints stay concentrated: only 1 state shows a filing. Only 16.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-25.
PLM Lender Services, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 91.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Struggling to pay mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about PLM Lender Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for PLM Lender Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 12.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for PLM Lender Services, Inc. (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration