CFPB · Mid-pack CFPB posture
Phelan Hallinan Diamond & Jones, LLP
5 CFPB complaints · 2 states · top issue Struggling to pay mortgage.
Phelan Hallinan Diamond & Jones, LLP has 5 consumer complaints in the CFPB public database. Timely response is 100%; 0% closed with relief; top product Mortgage. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +100% filings 2013 to 2018
CFPB relief outcome brief
CCDB company phelan-hallinan-diamond-jones-llp
0% relief · 100% timely · 5 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Phelan Hallinan Diamond & Jones, LLP closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Phelan Hallinan Diamond & Jones, LLP has 5 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Phelan Hallinan Diamond & Jones, LLP complaint mix by product
- Mortgage 3 60.0% – 0% relief
- Debt collection 2 40.0% – 0% relief
How Phelan Hallinan Diamond & Jones, LLP's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 3 |
| Debt collection | 2 |
Concentrated filing states for Phelan Hallinan Diamond & Jones, LLP
Top states by attributed CFPB complaint volume for this company
- Leading state
- PA
- 60% of this company's filings
Phelan Hallinan Diamond & Jones, LLP rising annual filings
Annual filing volume from the CFPB public database
- 2018
- 2
- +100% vs 2013
Top States
| State | Complaints |
|---|---|
| PA | 3 |
| NY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Struggling to pay mortgage | 2 |
| Cont'd attempts collect debt not owed | 1 |
| Loan modification,collection,foreclosure | 1 |
| Disclosure verification of debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 1 | 100% |
| 2015 | 1 | 100% |
| 2018 | 2 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Phelan Hallinan Diamond & Jones, LLP
Phelan Hallinan Diamond & Jones, LLP's 5 logged complaints stay concentrated: only 2 states show a filing. Only 20% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2018-08-17.
Phelan Hallinan Diamond & Jones, LLP answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Struggling to pay mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Phelan Hallinan Diamond & Jones, LLP.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Phelan Hallinan Diamond & Jones, LLP: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Phelan Hallinan Diamond & Jones, LLP (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture