CFPB · Narrative-heavy record

Partners Financial Services Inc

74 CFPB complaints · 55.4% with narratives · top issue Attempts to collect debt not owed.

74 CFPB complaints

Partners Financial Services Inc: 55.4% of 74 filings include consumer narratives. Timely 100% · relief 18.9% · top product Debt collection. Allegations, not findings.

  • Narrative-heavy record
  • +100% filings 2013 to 2025

CFPB relief outcome brief

CCDB company partners-financial-services-inc

18.9% relief · 100% timely · 74 filings · Debt collection

Nearest relief peer: FMA Alliance, Ltd. (19.1% relief)

Partners Financial Services …18.9%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Partners Financial Services Inc and nearest filing-volume peers

Partners Financial Services Inc closes 18.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Partners Financial Services Inc's 74 filings include narrative text

55.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 18.9%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Partners Financial Services Inc complaint mix by product

Total complaints: 74

Partners Financial Services Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 74 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 47 complaints (63.5%), resolution 12.8% Debt collection 63.5% Credit reporting,: 13 complaints (17.6%), resolution 30.8% Credit reporting, 17.6% Credit reporting: 9 complaints (12.2%), resolution 22.2% Credit reporting 12.2% Student loan: 4 complaints (5.4%), resolution 25.0% Credit reporting: 1 complaints (1.4%), resolution 100.0%
  • Debt collection 47 63.5% 13% relief
  • Credit reporting, 13 17.6% 31% relief
  • Credit reporting 9 12.2% 22% relief
  • Student loan 4 5.4% 25% relief
  • Credit reporting 1 1.4% 100% relief

How Partners Financial Services Inc's 74 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 47
Credit reporting, credit repair services, or other personal consumer reports 13
Credit reporting or other personal consumer reports 9
Student loan 4
Credit reporting 1

Where Partners Financial Services Inc complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
13.5% of this company's filings
TX10GA8FL8CA8IL5TN5MO3UT3

Partners Financial Services Inc rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2025
2
+100% vs 2013
024681012 2013201520172019202120232025 2

Top States

State Complaints
TX 10
GA 8
FL 8
CA 8
IL 5
TN 5
MO 3
UT 3
AR 2
AL 2
VA 2
MD 2
PA 2
NC 2
MI 2
SC 1
MS 1
OH 1
ID 1
IN 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 13
Incorrect information on your report 9
False statements or representation 9
Written notification about debt 9
Improper use of your report 6
Problem with a credit reporting company's investigation into an existing problem 5
Problem with a company's investigation into an existing problem 4
Disclosure verification of debt 4
Cont'd attempts collect debt not owed 4
Took or threatened to take negative or legal action 3
Improper contact or sharing of info 2
Communication tactics 2
Electronic communications 1
Dealing with my lender or servicer 1
Incorrect information on credit report 1
Getting a loan 1

Yearly Trend

Year Complaints Timely
2013 1 100%
2014 4 100%
2015 5 100%
2016 3 100%
2017 8 100%
2018 10 100%
2019 7 100%
2020 3 100%
2021 6 100%
2022 7 100%
2023 8 100%
2024 10 100%
2025 2 100%

Source: CFPB Consumer Complaint Database

Partners Financial Services Inc's narrative-rich complaint ledger

Partners Financial Services Inc's 74 logged complaints stay concentrated: only 23 states show a filing. 55.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2025-03-01.

Partners Financial Services Inc answers 100% of complaints inside the CFPB's tracked window and closes 81.1% with a written explanation. 18.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Partners Financial Services Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Partners Financial Services Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Partners Financial Services Inc (100% timely; 18.9% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record