2026 data Public-data reference. official source

Kelsting Group, Inc.

208 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

208 consumer complaints filed with the CFPB

This profile shows Kelsting Group, Inc.'s complaint history from CFPB public records. 208 consumers have filed complaints since 2013. The company has a 94.7% timely response rate and has provided relief in 19.2% of cases.

208
Total Complaints
94.7%
Timely Response
7.7%
Disputed
19.2%
Relief Provided
12
States Active
2013
Since

Total complaints

208

Filed since 2013

Timely response

94.7%

CFPB-tracked response window

Relief rate

19.2%

Closed with monetary or non-monetary relief

Timely response rate 94.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 19.2%
Industry median

Share closed with monetary or non-monetary relief.

Kelsting Group, Inc. complaint mix by product

Total complaints: 208

Kelsting Group, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 208 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 167 complaints (80.3%), resolution 20.4% Debt collection 80.3% Credit reporting,: 24 complaints (11.5%), resolution 20.8% Credit reporting, 11.5% Credit reporting: 12 complaints (5.8%), resolution 0.0% Credit reporting: 3 complaints (1.4%), resolution 0.0% Checking or: 1 complaints (0.5%), resolution 100.0% Payday loan,: 1 complaints (0.5%), resolution 0.0%
  • Debt collection 167 80.3% 20% relief
  • Credit reporting, 24 11.5% 21% relief
  • Credit reporting 12 5.8% 0% relief
  • Credit reporting 3 1.4% 0% relief
  • Checking or 1 0.5% 100% relief
  • Payday loan, 1 0.5% 0% relief

How Kelsting Group, Inc.'s 208 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 167
Credit reporting, credit repair services, or other personal consumer reports 24
Credit reporting or other personal consumer reports 12
Credit reporting 3
Checking or savings account 1
Payday loan, title loan, or personal loan 1

Top States

State Complaints
CA 191
GA 3
NV 3
MI 2
KS 1
OK 1
WA 1
IL 1
IN 1
AZ 1
ID 1
FL 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 68
Cont'd attempts collect debt not owed 35
False statements or representation 25
Incorrect information on your report 24
Written notification about debt 17
Disclosure verification of debt 13
Problem with a credit reporting company's investigation into an existing problem 7
Took or threatened to take negative or legal action 6
Improper use of your report 4
Incorrect information on credit report 3
Communication tactics 2
Problem caused by your funds being low 1
Vehicle was repossessed or sold the vehicle 1
Fraud or scam 1
Taking/threatening an illegal action 1

Yearly Trend

Year Complaints Timely
2013 7 100%
2014 16 100%
2015 13 92.3%
2016 16 100%
2017 32 96.9%
2018 12 100%
2019 12 91.7%
2020 8 100%
2021 19 100%
2022 10 90%
2023 17 100%
2024 16 100%
2025 18 83.3%
2026 12 66.7%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Kelsting Group, Inc.

Kelsting Group, Inc. has accumulated 208 consumer complaints in the CFPB public database, with filings active across 12 U.S. states. Of those submissions, 73 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-09, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Kelsting Group, Inc. reports a 94.7% timely-response rate and has closed 79.8% of cases with a written explanation to the consumer. 19.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 7.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Kelsting Group, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Kelsting Group, Inc. have?

Kelsting Group, Inc. has received 208 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Kelsting Group, Inc. respond to complaints on time?

Kelsting Group, Inc. has a 94.7% timely response rate to CFPB complaints.

What is the most common complaint about Kelsting Group, Inc.?

The most common issue reported against Kelsting Group, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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