CFPB · Single-product concentration

Kelsting Group, Inc.

250 CFPB complaints · 78.8% in "Debt collection" · top issue Attempts to collect debt not owed.

250 CFPB complaints

Kelsting Group, Inc.: 78.8% of 250 CFPB complaints sit in "Debt collection". Timely 93.6% · relief 19.2%. Allegations, not findings.

  • Single-product concentration
  • +157.1% filings 2013 to 2026

CFPB relief outcome brief

CCDB company kelsting-group-inc

19.2% relief · 93.6% timely · 250 filings · Debt collection

Nearest relief peer: FMA Alliance, Ltd. (19.1% relief)

Kelsting Group, Inc. (this)19.2%Absolute Recovery Services, …2.4%CapitalJ Inc. dba Juno0%Utah System of Higher Educat…3.2%Louisiana Recovery Services …0%
Closed-with-relief % among Kelsting Group, Inc. and nearest filing-volume peers

Kelsting Group, Inc. closes 19.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Kelsting Group, Inc.'s 250 filings include narrative text

46% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 93.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 19.2%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Kelsting Group, Inc. complaint mix by product

Total complaints: 250

Kelsting Group, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 250 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 197 complaints (78.8%), resolution 19.8% Debt collection 78.8% Credit reporting,: 29 complaints (11.6%), resolution 24.1% Credit reporting, 11.6% Credit reporting: 18 complaints (7.2%), resolution 5.6% Credit reporting 7.2% Credit reporting: 3 complaints (1.2%), resolution 0.0% Vehicle loan: 1 complaints (0.4%), resolution 0.0% Checking or: 1 complaints (0.4%), resolution 100.0% Payday loan,: 1 complaints (0.4%), resolution 0.0%
  • Debt collection 197 78.8% 20% relief
  • Credit reporting, 29 11.6% 24% relief
  • Credit reporting 18 7.2% 6% relief
  • Credit reporting 3 1.2% 0% relief
  • Vehicle loan 1 0.4% 0% relief
  • Checking or 1 0.4% 100% relief
  • Payday loan, 1 0.4% 0% relief

How Kelsting Group, Inc.'s 250 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 197
Credit reporting, credit repair services, or other personal consumer reports 29
Credit reporting or other personal consumer reports 18
Credit reporting 3
Vehicle loan or lease 1
Checking or savings account 1
Payday loan, title loan, or personal loan 1

Concentrated filing states for Kelsting Group, Inc.

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
92.8% of this company's filings
CA232GA3NV3OK2MI2ID1IL1IN1

Kelsting Group, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
18
+157.1% vs 2013
010203040 20132015201720192021202320252026 18

Top States

State Complaints
CA 232
GA 3
NV 3
OK 2
MI 2
ID 1
IL 1
IN 1
KS 1
WA 1
AZ 1
FL 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 76
Cont'd attempts collect debt not owed 40
False statements or representation 31
Incorrect information on your report 31
Written notification about debt 23
Disclosure verification of debt 15
Problem with a credit reporting company's investigation into an existing problem 10
Took or threatened to take negative or legal action 8
Improper use of your report 4
Incorrect information on credit report 3
Communication tactics 2
Getting a loan or lease 1
Problem caused by your funds being low 1
Problem with a company's investigation into an existing problem 1
Electronic communications 1
Taking/threatening an illegal action 1
Vehicle was repossessed or sold the vehicle 1
Fraud or scam 1

Yearly Trend

Year Complaints Timely
2013 7 100%
2014 16 100%
2015 18 94.4%
2016 19 100%
2017 32 96.9%
2018 14 100%
2019 13 92.3%
2020 11 100%
2021 21 100%
2022 13 92.3%
2023 18 100%
2024 20 95%
2025 30 83.3%
2026 18 66.7%

Source: CFPB Consumer Complaint Database

Kelsting Group, Inc. filings cluster in one product

Kelsting Group, Inc.'s 250 logged complaints stay concentrated: only 12 states show a filing. 46% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-22.

Kelsting Group, Inc. answers 93.6% of complaints inside the CFPB's tracked window and closes 79.2% with a written explanation. 19.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Kelsting Group, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Kelsting Group, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Kelsting Group, Inc. (93.6% timely; 19.2% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration