CFPB · Mid-pack CFPB posture

Open Road Finance Corporation

4 CFPB complaints · 3 states · top issue Getting a loan or lease.

4 CFPB complaints

Open Road Finance Corporation has 4 consumer complaints in the CFPB public database. Timely response is 100%; 25% closed with relief; top product Vehicle loan or lease. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • -66.7% filings 2021 to 2022

CFPB relief outcome brief

CCDB company open-road-finance-corporation

25% relief · 100% timely · 4 filings · Vehicle loan or lease

Nearest relief peer: Universal Acceptance Corporation (Ne) (25.1% relief)

Open Road Finance Corporation(this)25%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Open Road Finance Corporation and nearest filing-volume peers

Open Road Finance Corporation closes 25% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Open Road Finance Corporation has 4 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 25.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Open Road Finance Corporation complaint mix by product

Total complaints: 4

Open Road Finance Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 4 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 2 complaints (50.0%), resolution 50.0% Vehicle loan 50.0% Credit reporting,: 2 complaints (50.0%), resolution 0.0% Credit reporting, 50.0%
  • Vehicle loan 2 50.0% – 50% relief
  • Credit reporting, 2 50.0% – 0% relief

How Open Road Finance Corporation's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 2
Credit reporting, credit repair services, or other personal consumer reports 2

Where Open Road Finance Corporation complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
25% of this company's filings
FL1CT1CA1

Open Road Finance Corporation falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2022
1
-66.7% vs 2021
0.511.522.533.5 20212022 1

Top States

State Complaints
FL 1
CT 1
CA 1

Top Issues

Issue Complaints
Getting a loan or lease 1
Incorrect information on your report 1
Managing the loan or lease 1
Improper use of your report 1

Yearly Trend

Year Complaints Timely
2021 3 100%
2022 1 100%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about Open Road Finance Corporation

Open Road Finance Corporation's 4 logged complaints stay concentrated: only 3 states show a filing. Only 25% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2021 through 2022-05-19.

Open Road Finance Corporation answers 100% of complaints inside the CFPB's tracked window and closes 75% with a written explanation. 25% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Getting a loan or lease."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Open Road Finance Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Open Road Finance Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Open Road Finance Corporation (100% timely; 25% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture