CFPB · Single-product concentration
Chrysalis Holdings LLC
238 CFPB complaints · 92.4% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
Chrysalis Holdings LLC: 92.4% of 238 CFPB complaints sit in "Mortgage". Timely 95% · relief 3.8%. Allegations, not findings.
- Single-product concentration
- +433.3% filings 2012 to 2026
CFPB relief outcome brief
CCDB company chrysalis-holdings-llc
3.8% relief · 95% timely · 238 filings · Mortgage
Same-product relief peers
Nearest relief peer: Guaranteed Rate Inc. (3.8% relief)
Chrysalis Holdings LLC closes 3.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Chrysalis Holdings LLC's 238 filings include narrative text
49.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Chrysalis Holdings LLC complaint mix by product
- Mortgage 220 93.2% – 4% relief
- Credit reporting, 5 2.1% – 0% relief
- Credit reporting 4 1.7% – 0% relief
- Payday loan, 2 0.8% – 0% relief
- Consumer Loan 2 0.8% – 50% relief
- Payday loan, 2 0.8% – 0% relief
- Debt or 1 0.4% – 0% relief
How Chrysalis Holdings LLC's 238 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 220 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| Credit reporting or other personal consumer reports | 4 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Consumer Loan | 2 |
| Payday loan, title loan, or personal loan | 2 |
| Debt or credit management | 1 |
| Debt collection | 1 |
| Vehicle loan or lease | 1 |
Nationwide filing states for Chrysalis Holdings LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 13% of this company's filings
Chrysalis Holdings LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 16
- +433.3% vs 2012
Top States
| State | Complaints |
|---|---|
| FL | 31 |
| CA | 18 |
| GA | 16 |
| VA | 12 |
| NC | 12 |
| MD | 12 |
| TX | 11 |
| TN | 10 |
| AL | 10 |
| WI | 9 |
| AZ | 9 |
| SC | 8 |
| PA | 8 |
| OH | 7 |
| MI | 6 |
| WY | 4 |
| WA | 4 |
| IL | 4 |
| IN | 4 |
| IA | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 99 |
| Trouble during payment process | 39 |
| Application, originator, mortgage broker | 24 |
| Closing on a mortgage | 22 |
| Credit decision / Underwriting | 8 |
| Loan servicing, payments, escrow account | 7 |
| Loan modification,collection,foreclosure | 7 |
| Improper use of your report | 6 |
| Settlement process and costs | 6 |
| Struggling to pay mortgage | 5 |
| Incorrect information on your report | 4 |
| Getting the loan | 2 |
| Didn't provide services promised | 1 |
| Confusing or misleading advertising or marketing | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Took or threatened to take negative or legal action | 1 |
| Shopping for a line of credit | 1 |
| Problems when you are unable to pay | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Problem with a company's investigation into an existing issue | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 3 | 100% |
| 2013 | 7 | 71.4% |
| 2014 | 9 | 100% |
| 2015 | 17 | 88.2% |
| 2016 | 13 | 100% |
| 2017 | 17 | 76.5% |
| 2018 | 18 | 100% |
| 2019 | 10 | 100% |
| 2020 | 23 | 95.7% |
| 2021 | 24 | 91.7% |
| 2022 | 27 | 96.3% |
| 2023 | 13 | 100% |
| 2024 | 21 | 100% |
| 2025 | 20 | 100% |
| 2026 | 16 | 100% |
Source: CFPB Consumer Complaint Database
Chrysalis Holdings LLC filings cluster in one product
Chrysalis Holdings LLC's 238 logged complaints reach a nationwide footprint - 41 states have at least one filing. 49.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-06-21.
Chrysalis Holdings LLC answers 95% of complaints inside the CFPB's tracked window and closes 95% with a written explanation. 3.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Chrysalis Holdings LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Chrysalis Holdings LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 238.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Chrysalis Holdings LLC (95% timely; 3.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration