CFPB · Single-product concentration

Abra

93 CFPB complaints · 94.6% in "Money transfer, virtual currency, or money service" · top issue Fraud or scam.

93 CFPB complaints

Abra: 94.6% of 93 CFPB complaints sit in "Money transfer, virtual currency, or money service". Timely 40.9% · relief 2.2%. Allegations, not findings.

  • Single-product concentration
  • +166.7% filings 2021 to 2026

CFPB relief outcome brief

CCDB company abra

2.2% relief · 40.9% timely · 93 filings · Money transfer, virtual currency, or money service

Nearest relief peer: DApps Platform, Inc. (2.2% relief)

Abra (this)2.2%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Abra and nearest filing-volume peers

Abra closes 2.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Abra's 93 filings include narrative text

71% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 40.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.2%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Abra complaint mix by product

Total complaints: 93

Abra complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 93 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Money transfer,: 88 complaints (94.6%), resolution 1.1% Money transfer, 94.6% Checking or: 2 complaints (2.2%), resolution 0.0% Credit reporting,: 1 complaints (1.1%), resolution 0.0% Payday loan,: 1 complaints (1.1%), resolution 0.0% Credit card: 1 complaints (1.1%), resolution 100.0%
  • Money transfer, 88 94.6% 1% relief
  • Checking or 2 2.2% 0% relief
  • Credit reporting, 1 1.1% 0% relief
  • Payday loan, 1 1.1% 0% relief
  • Credit card 1 1.1% 100% relief

How Abra's 93 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Money transfer, virtual currency, or money service 88
Checking or savings account 2
Credit reporting, credit repair services, or other personal consumer reports 1
Payday loan, title loan, personal loan, or advance loan 1
Credit card or prepaid card 1

Where Abra complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
10.8% of this company's filings
CA10IL4TX3FL3NV2MD2MS2HI2

Abra rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
8
+166.7% vs 2021
01020304050 202120222023202420252026 8

Top States

State Complaints
CA 10
IL 4
TX 3
FL 3
NV 2
MD 2
MS 2
HI 2
VA 2
MO 1
NH 1
ME 1
AL 1
LA 1
GA 1
MN 1
IA 1
UNITED STATES MINOR OUTLYING ISLANDS 1
NC 1
OH 1

Top Issues

Issue Complaints
Fraud or scam 28
Money was not available when promised 25
Other transaction problem 19
Trouble accessing funds in your mobile or digital wallet 6
Other service problem 3
Managing, opening, or closing your mobile wallet account 3
Wrong amount charged or received 2
Problem with a company's investigation into an existing issue 1
Opening an account 1
Property was sold 1
Problem with customer service 1
Managing an account 1
Trouble using your card 1
Unauthorized transactions or other transaction problem 1

Yearly Trend

Year Complaints Timely
2021 3 100%
2022 12 75%
2023 7 42.9%
2024 18 83.3%
2025 45 8.9%
2026 8 50%

Source: CFPB Consumer Complaint Database

Abra filings cluster in one product

Abra's 93 logged complaints stay concentrated: only 23 states show a filing. 71% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2021 through 2026-06-23.

Abra answers 40.9% of complaints inside the CFPB's tracked window and closes 68.8% with a written explanation. 2.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Fraud or scam."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Abra.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Abra: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Abra (40.9% timely; 2.2% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration