CFPB · Single-product concentration

Business & Professional Collection Service Inc

140 CFPB complaints · 82.1% in "Debt collection" · top issue Attempts to collect debt not owed.

140 CFPB complaints

Business & Professional Collection Service Inc: 82.1% of 140 CFPB complaints sit in "Debt collection". Timely 95% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +500% filings 2013 to 2026

CFPB relief outcome brief

CCDB company business-professional-collection-service-inc

0% relief · 95% timely · 140 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Business & Professional Coll…0%Account Discovery Systems, L…0%American Recovery Service In…2.9%Eastpoint Recovery Group, Inc7.9%Ingo Money, Inc.0.7%
Closed-with-relief % among Business & Professional Collection Service Inc and nearest filing-volume peers

Business & Professional Collection Service Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 140 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 95.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Business & Professional Collection Service Inc complaint mix by product

Total complaints: 140

Business & Professional Collection Service Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 140 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 115 complaints (82.1%), resolution 0.0% Debt collection 82.1% Credit reporting,: 16 complaints (11.4%), resolution 0.0% Credit reporting, 11.4% Credit reporting: 7 complaints (5.0%), resolution 0.0% Payday loan,: 1 complaints (0.7%), resolution 0.0% Debt or: 1 complaints (0.7%), resolution 0.0%
  • Debt collection 115 82.1% 0% relief
  • Credit reporting, 16 11.4% 0% relief
  • Credit reporting 7 5.0% 0% relief
  • Payday loan, 1 0.7% 0% relief
  • Debt or 1 0.7% 0% relief

How Business & Professional Collection Service Inc's 140 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 115
Credit reporting, credit repair services, or other personal consumer reports 16
Credit reporting or other personal consumer reports 7
Payday loan, title loan, personal loan, or advance loan 1
Debt or credit management 1

Concentrated filing states for Business & Professional Collection Service Inc

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NV
64.3% of this company's filings
NV90CA17TX5AL5AZ3GA2OR2WI2

Business & Professional Collection Service Inc rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
12
+500% vs 2013
05101520 20132015201720192021202320252026 12

Top States

State Complaints
NV 90
CA 17
TX 5
AL 5
AZ 3
GA 2
OR 2
WI 2
TN 2
WA 2
MI 1
PA 1
MS 1
OK 1
NC 1
CO 1
CT 1
FL 1
IL 1
KY 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 43
Written notification about debt 22
Cont'd attempts collect debt not owed 15
Took or threatened to take negative or legal action 11
Problem with a credit reporting company's investigation into an existing problem 11
False statements or representation 10
Incorrect information on your report 6
Communication tactics 5
Improper use of your report 5
Disclosure verification of debt 4
Electronic communications 2
Taking/threatening an illegal action 2
Can't contact lender or servicer 1
Problem with customer service 1
Credit monitoring or identity theft protection services 1
Threatened to contact someone or share information improperly 1

Yearly Trend

Year Complaints Timely
2013 2 100%
2014 6 100%
2015 6 100%
2016 9 100%
2017 12 100%
2018 7 100%
2019 10 100%
2020 10 100%
2021 15 100%
2022 13 100%
2023 7 100%
2024 14 100%
2025 17 94.1%
2026 12 50%

Source: CFPB Consumer Complaint Database

Business & Professional Collection Service Inc filings cluster in one product

Business & Professional Collection Service Inc's 140 logged complaints stay concentrated: only 20 states show a filing. Only 37.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-04.

Business & Professional Collection Service Inc answers 95% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Business & Professional Collection Service Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Business & Professional Collection Service Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Business & Professional Collection Service Inc (95% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration