Sunnova Energy Corporation
115 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Sunnova Energy Corporation complaint mix by product
- Payday loan, 44 38.9% – 0% relief
- Credit reporting 33 29.2% – 0% relief
- Debt collection 20 17.7% – 0% relief
- Mortgage 7 6.2% – 0% relief
- Money transfer, 4 3.5% – 25% relief
- Debt or 3 2.7% – 0% relief
- Checking or 2 1.8% – 0% relief
How Sunnova Energy Corporation's 115 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 44 |
| Credit reporting or other personal consumer reports | 33 |
| Debt collection | 20 |
| Mortgage | 7 |
| Money transfer, virtual currency, or money service | 4 |
| Debt or credit management | 3 |
| Checking or savings account | 2 |
| Credit card or prepaid card | 1 |
| Vehicle loan or lease | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 21 |
| TX | 17 |
| FL | 14 |
| MD | 11 |
| NJ | 8 |
| PA | 7 |
| AZ | 6 |
| NY | 4 |
| PR | 4 |
| MA | 4 |
| SC | 3 |
| HI | 2 |
| CO | 2 |
| RI | 2 |
| GA | 2 |
| CT | 2 |
| MO | 1 |
| NV | 1 |
| NH | 1 |
| DE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 21 |
| Charged fees or interest you didn't expect | 15 |
| Attempts to collect debt not owed | 11 |
| Problem with a company's investigation into an existing problem | 10 |
| Problem with additional add-on products or services | 9 |
| Struggling to pay your loan | 6 |
| Problem when making payments | 5 |
| Took or threatened to take negative or legal action | 4 |
| Trouble during payment process | 4 |
| Improper use of your report | 3 |
| Getting the loan | 3 |
| Confusing or missing disclosures | 3 |
| Problem with the payoff process at the end of the loan | 3 |
| Communication tactics | 2 |
| Written notification about debt | 2 |
| Problem with customer service | 2 |
| Problem getting a card or closing an account | 1 |
| Money was not available when promised | 1 |
| False statements or representation | 1 |
| Problem with a lender or other company charging your account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 4 | 100% |
| 2024 | 29 | 96.6% |
| 2025 | 82 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Sunnova Energy Corporation
Sunnova Energy Corporation's 115 logged complaints stay concentrated: only 22 states show a filing on record. 68.7% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2023 through 2025-12-16.
Sunnova Energy Corporation answers 27.8% of complaints inside the CFPB's tracked window and closes 27% with a written explanation. 0.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sunnova Energy Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Sunnova Energy Corporation have?
115, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Sunnova Energy Corporation respond to complaints on time?
27.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Sunnova Energy Corporation?
"Incorrect information on your report", filed under the "Payday loan, title loan, personal loan, or advance loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.