CFPB · Narrative-heavy record
Sunnova Energy Corporation
115 CFPB complaints · 68.7% with narratives · top issue Incorrect information on your report.
Sunnova Energy Corporation: 68.7% of 115 filings include consumer narratives. Timely 27.8% · relief 0.9% · top product Payday loan, title loan, personal loan, or advance loan. Allegations, not findings.
- Narrative-heavy record
- +1950% filings 2023 to 2025
CFPB relief outcome brief
CCDB company sunnova-energy-corporation
0.9% relief · 27.8% timely · 115 filings · Payday loan, title loan, personal loan, or advance loan
Same-product relief peers
Nearest relief peer: Fundo LLC (0.9% relief)
Sunnova Energy Corporation closes 0.9% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Sunnova Energy Corporation's 115 filings include narrative text
68.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Sunnova Energy Corporation complaint mix by product
- Payday loan, 44 38.9% – 0% relief
- Credit reporting 33 29.2% – 0% relief
- Debt collection 20 17.7% – 0% relief
- Mortgage 7 6.2% – 0% relief
- Money transfer, 4 3.5% – 25% relief
- Debt or 3 2.7% – 0% relief
- Checking or 2 1.8% – 0% relief
How Sunnova Energy Corporation's 115 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 44 |
| Credit reporting or other personal consumer reports | 33 |
| Debt collection | 20 |
| Mortgage | 7 |
| Money transfer, virtual currency, or money service | 4 |
| Debt or credit management | 3 |
| Checking or savings account | 2 |
| Credit card or prepaid card | 1 |
| Vehicle loan or lease | 1 |
Where Sunnova Energy Corporation complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 18.3% of this company's filings
Sunnova Energy Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 82
- +1950% vs 2023
Top States
| State | Complaints |
|---|---|
| CA | 21 |
| TX | 17 |
| FL | 14 |
| MD | 11 |
| NJ | 8 |
| PA | 7 |
| AZ | 6 |
| NY | 4 |
| PR | 4 |
| MA | 4 |
| SC | 3 |
| HI | 2 |
| CO | 2 |
| RI | 2 |
| GA | 2 |
| CT | 2 |
| MO | 1 |
| NV | 1 |
| NH | 1 |
| DE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 21 |
| Charged fees or interest you didn't expect | 15 |
| Attempts to collect debt not owed | 11 |
| Problem with a company's investigation into an existing problem | 10 |
| Problem with additional add-on products or services | 9 |
| Struggling to pay your loan | 6 |
| Problem when making payments | 5 |
| Took or threatened to take negative or legal action | 4 |
| Trouble during payment process | 4 |
| Improper use of your report | 3 |
| Getting the loan | 3 |
| Confusing or missing disclosures | 3 |
| Problem with the payoff process at the end of the loan | 3 |
| Communication tactics | 2 |
| Written notification about debt | 2 |
| Problem with customer service | 2 |
| Problem getting a card or closing an account | 1 |
| Money was not available when promised | 1 |
| False statements or representation | 1 |
| Problem with a lender or other company charging your account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 4 | 100% |
| 2024 | 29 | 96.6% |
| 2025 | 82 | 0% |
Source: CFPB Consumer Complaint Database
Sunnova Energy Corporation's narrative-rich complaint ledger
Sunnova Energy Corporation's 115 logged complaints stay concentrated: only 22 states show a filing. 68.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2025-12-16.
Sunnova Energy Corporation answers 27.8% of complaints inside the CFPB's tracked window and closes 27% with a written explanation. 0.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sunnova Energy Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Sunnova Energy Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 115.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 27.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Sunnova Energy Corporation (27.8% timely; 0.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record