CFPB · Single-product concentration
NOVA Financial & Investment Corporation
24 CFPB complaints · 91.7% in "Mortgage" · top issue Application, originator, mortgage broker.
NOVA Financial & Investment Corporation: 91.7% of 24 CFPB complaints sit in "Mortgage". Timely 100% · relief 12.5%. Allegations, not findings.
- Single-product concentration
- +300% filings 2012 to 2018
CFPB relief outcome brief
CCDB company nova-financial-investment-corporation
12.5% relief · 100% timely · 24 filings · Mortgage
Same-product relief peers
Nearest relief peer: Prospect Mortgage, LLC (12.5% relief)
NOVA Financial & Investment Corporation closes 12.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 24 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
NOVA Financial & Investment Corporation complaint mix by product
- Mortgage 22 91.7% – 14% relief
- Credit reporting, 2 8.3% – 0% relief
How NOVA Financial & Investment Corporation's 24 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 22 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
Concentrated filing states for NOVA Financial & Investment Corporation
Top states by attributed CFPB complaint volume for this company
- Leading state
- AZ
- 58.3% of this company's filings
NOVA Financial & Investment Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2018
- 4
- +300% vs 2012
Top States
| State | Complaints |
|---|---|
| AZ | 14 |
| CA | 2 |
| CO | 2 |
| FL | 1 |
| MN | 1 |
| SC | 1 |
| TX | 1 |
| NV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 12 |
| Credit decision / Underwriting | 3 |
| Closing on a mortgage | 3 |
| Loan modification,collection,foreclosure | 2 |
| Settlement process and costs | 1 |
| Incorrect information on your report | 1 |
| Improper use of your report | 1 |
| Struggling to pay mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 4 | 100% |
| 2014 | 2 | 100% |
| 2015 | 6 | 100% |
| 2016 | 2 | 100% |
| 2017 | 5 | 100% |
| 2018 | 4 | 100% |
Source: CFPB Consumer Complaint Database
NOVA Financial & Investment Corporation filings cluster in one product
NOVA Financial & Investment Corporation's 24 logged complaints stay concentrated: only 8 states show a filing. Only 37.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2018-12-21.
NOVA Financial & Investment Corporation answers 100% of complaints inside the CFPB's tracked window and closes 83.3% with a written explanation. 12.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about NOVA Financial & Investment Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for NOVA Financial & Investment Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 24.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for NOVA Financial & Investment Corporation (100% timely; 12.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration