Total complaints
22
Filed since 2012
2026 data Public-data reference. official source
NOVA Financial & Investment Corporation
22 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
22 consumer complaints filed with the CFPB
This profile shows NOVA Financial & Investment Corporation's complaint history from CFPB public records. 22 consumers have filed complaints since 2012. The company has a 100% timely response rate and has provided relief in 13.6% of cases.
22
Total Complaints
100%
Timely Response
22.7%
Disputed
13.6%
Relief Provided
8
States Active
2012
Since
Timely response
100%
CFPB-tracked response window
Relief rate
13.6%
Closed with monetary or non-monetary relief
Timely response rate 100.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 13.6%
Industry median
Share closed with monetary or non-monetary relief.
NOVA Financial & Investment Corporation complaint mix by product
- Mortgage 20 90.9% – 15% relief
- Credit reporting, 2 9.1% – 0% relief
How NOVA Financial & Investment Corporation's 22 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 20 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
Top States
| State | Complaints |
|---|---|
| AZ | 12 |
| CA | 2 |
| CO | 2 |
| FL | 1 |
| MN | 1 |
| TX | 1 |
| SC | 1 |
| NV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 11 |
| Credit decision / Underwriting | 3 |
| Loan modification,collection,foreclosure | 2 |
| Closing on a mortgage | 2 |
| Improper use of your report | 1 |
| Settlement process and costs | 1 |
| Struggling to pay mortgage | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 4 | 100% |
| 2014 | 2 | 100% |
| 2015 | 6 | 100% |
| 2016 | 2 | 100% |
| 2017 | 4 | 100% |
| 2018 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About NOVA Financial & Investment Corporation
NOVA Financial & Investment Corporation has accumulated 22 consumer complaints in the CFPB public database, with filings active across 8 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2018-12-21, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, NOVA Financial & Investment Corporation reports a 100% timely-response rate and has closed 81.8% of cases with a written explanation to the consumer. 13.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 22.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Application, originator, mortgage broker".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NOVA Financial & Investment Corporation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does NOVA Financial & Investment Corporation have?
NOVA Financial & Investment Corporation has received 22 consumer complaints filed with the Consumer Financial Protection Bureau.
Does NOVA Financial & Investment Corporation respond to complaints on time?
NOVA Financial & Investment Corporation has a 100% timely response rate to CFPB complaints.
What is the most common complaint about NOVA Financial & Investment Corporation?
The most common issue reported against NOVA Financial & Investment Corporation is "Application, originator, mortgage broker" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.
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