CFPB · Single-product concentration
NOVA Financial Holding Company, LLC
39 CFPB complaints · 84.6% in "Mortgage" · top issue Struggling to pay mortgage.
NOVA Financial Holding Company, LLC: 84.6% of 39 CFPB complaints sit in "Mortgage". Timely 100% · relief 2.6%. Allegations, not findings.
- Single-product concentration
- +100% filings 2020 to 2026
CFPB relief outcome brief
CCDB company nova-financial-holding-company-llc
2.6% relief · 100% timely · 39 filings · Mortgage
Same-product relief peers
Nearest relief peer: American Financial Resources, Inc. (2.6% relief)
NOVA Financial Holding Company, LLC closes 2.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of NOVA Financial Holding Company, LLC's 39 filings include narrative text
41% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
NOVA Financial Holding Company, LLC complaint mix by product
- Mortgage 33 84.6% – 3% relief
- Credit reporting, 3 7.7% – 0% relief
- Credit reporting 2 5.1% – 0% relief
- Debt collection 1 2.6% – 0% relief
How NOVA Financial Holding Company, LLC's 39 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 33 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Credit reporting or other personal consumer reports | 2 |
| Debt collection | 1 |
Concentrated filing states for NOVA Financial Holding Company, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- AZ
- 46.2% of this company's filings
NOVA Financial Holding Company, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 6
- +100% vs 2020
Top States
| State | Complaints |
|---|---|
| AZ | 18 |
| CO | 8 |
| NV | 3 |
| OR | 3 |
| CA | 2 |
| AL | 2 |
| OH | 1 |
| WA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Struggling to pay mortgage | 10 |
| Trouble during payment process | 8 |
| Incorrect information on your report | 6 |
| Applying for a mortgage or refinancing an existing mortgage | 5 |
| Closing on a mortgage | 5 |
| Improper use of your report | 3 |
| Problem with a company's investigation into an existing problem | 1 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 3 | 100% |
| 2021 | 4 | 100% |
| 2022 | 6 | 100% |
| 2023 | 5 | 100% |
| 2024 | 2 | 100% |
| 2025 | 13 | 100% |
| 2026 | 6 | 100% |
Source: CFPB Consumer Complaint Database
NOVA Financial Holding Company, LLC filings cluster in one product
NOVA Financial Holding Company, LLC's 39 logged complaints stay concentrated: only 8 states show a filing. 41% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2026-06-07.
NOVA Financial Holding Company, LLC answers 100% of complaints inside the CFPB's tracked window and closes 94.9% with a written explanation. 2.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Struggling to pay mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about NOVA Financial Holding Company, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for NOVA Financial Holding Company, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 39.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for NOVA Financial Holding Company, LLC (100% timely; 2.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration