CFPB · Single-product concentration
Account Services Collections, Inc
94 CFPB complaints · 90.4% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
Account Services Collections, Inc: 90.4% of 94 CFPB complaints sit in "Debt collection". Timely 97.9% · relief 55.3%. Allegations, not findings.
- Single-product concentration
- +1300% filings 2013 to 2020
CFPB relief outcome brief
CCDB company account-services-collections-inc
55.3% relief · 97.9% timely · 94 filings · Debt collection
Same-product relief peers
Nearest relief peer: Turning Point Solutions LLC (54.5% relief)
Account Services Collections, Inc closes 55.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 94 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Account Services Collections, Inc complaint mix by product
- Debt collection 85 90.4% – 54% relief
- Credit reporting, 8 8.5% – 63% relief
- Credit reporting 1 1.1% – 100% relief
How Account Services Collections, Inc's 94 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 85 |
| Credit reporting, credit repair services, or other personal consumer reports | 8 |
| Credit reporting | 1 |
Concentrated filing states for Account Services Collections, Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 67% of this company's filings
Account Services Collections, Inc rising annual filings
Annual filing volume from the CFPB public database
- 2020
- 14
- +1300% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 63 |
| MI | 17 |
| CA | 2 |
| KS | 1 |
| NV | 1 |
| NJ | 1 |
| CO | 1 |
| IN | 1 |
| NC | 1 |
| MD | 1 |
| TN | 1 |
| MO | 1 |
| GA | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 17 |
| Attempts to collect debt not owed | 17 |
| Disclosure verification of debt | 13 |
| Written notification about debt | 13 |
| Communication tactics | 12 |
| Incorrect information on your report | 8 |
| False statements or representation | 7 |
| Took or threatened to take negative or legal action | 5 |
| Improper contact or sharing of info | 1 |
| Incorrect information on credit report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 9 | 100% |
| 2015 | 11 | 81.8% |
| 2016 | 15 | 100% |
| 2017 | 22 | 100% |
| 2018 | 14 | 100% |
| 2019 | 8 | 100% |
| 2020 | 14 | 100% |
Source: CFPB Consumer Complaint Database
Account Services Collections, Inc filings cluster in one product
Account Services Collections, Inc's 94 logged complaints stay concentrated: only 14 states show a filing. Only 35.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2020-08-07.
Account Services Collections, Inc answers 97.9% of complaints inside the CFPB's tracked window and closes 43.6% with a written explanation. 55.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Account Services Collections, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Account Services Collections, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 94.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Account Services Collections, Inc (97.9% timely; 55.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration