2026 data Public-data reference. official source

Account Services Collections, Inc

81 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

81 consumer complaints filed with the CFPB

This profile shows Account Services Collections, Inc's complaint history from CFPB public records. 81 consumers have filed complaints since 2013. The company has a 98.8% timely response rate and has provided relief in 55.6% of cases.

81
Total Complaints
98.8%
Timely Response
7.4%
Disputed
55.6%
Relief Provided
13
States Active
2013
Since

Total complaints

81

Filed since 2013

Timely response

98.8%

CFPB-tracked response window

Relief rate

55.6%

Closed with monetary or non-monetary relief

Timely response rate 98.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 55.6%
Industry median

Share closed with monetary or non-monetary relief.

Account Services Collections, Inc complaint mix by product

Total complaints: 81

Account Services Collections, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 81 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 73 complaints (90.1%), resolution 54.8% Debt collection 90.1% Credit reporting,: 7 complaints (8.6%), resolution 57.1% Credit reporting, 8.6% Credit reporting: 1 complaints (1.2%), resolution 100.0%
  • Debt collection 73 90.1% 55% relief
  • Credit reporting, 7 8.6% 57% relief
  • Credit reporting 1 1.2% 100% relief

How Account Services Collections, Inc's 81 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 73
Credit reporting, credit repair services, or other personal consumer reports 7
Credit reporting 1

Top States

State Complaints
TX 53
MI 16
TN 1
FL 1
NV 1
NC 1
IN 1
CA 1
MD 1
GA 1
KS 1
CO 1
NJ 1

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 16
Attempts to collect debt not owed 15
Disclosure verification of debt 11
Written notification about debt 11
Communication tactics 10
Incorrect information on your report 7
False statements or representation 5
Took or threatened to take negative or legal action 4
Incorrect information on credit report 1
Improper contact or sharing of info 1

Yearly Trend

Year Complaints Timely
2013 1 100%
2014 9 100%
2015 9 88.9%
2016 12 100%
2017 21 100%
2018 12 100%
2019 7 100%
2020 10 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Account Services Collections, Inc

Account Services Collections, Inc has accumulated 81 consumer complaints in the CFPB public database, with filings active across 13 U.S. states. Of those submissions, 20 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2020-07-29, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Account Services Collections, Inc reports a 98.8% timely-response rate and has closed 43.2% of cases with a written explanation to the consumer. 55.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 7.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Account Services Collections, Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Account Services Collections, Inc have?

Account Services Collections, Inc has received 81 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Account Services Collections, Inc respond to complaints on time?

Account Services Collections, Inc has a 98.8% timely response rate to CFPB complaints.

What is the most common complaint about Account Services Collections, Inc?

The most common issue reported against Account Services Collections, Inc is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.

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