Total complaints
333
Filed since 2017
333 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
333 consumer complaints filed with the CFPB
This profile shows FULTON FINANCIAL CORPORATION's complaint history from CFPB public records. 333 consumers have filed complaints since 2017. The company has a 99.7% timely response rate and has provided relief in 10.5% of cases.
Total complaints
333
Filed since 2017
Timely response
99.7%
CFPB-tracked response window
Relief rate
10.5%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How FULTON FINANCIAL CORPORATION's 333 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Checking or savings account | 170 |
| Mortgage | 84 |
| Credit reporting or other personal consumer reports | 19 |
| Credit reporting, credit repair services, or other personal consumer reports | 17 |
| Credit card or prepaid card | 12 |
| Money transfer, virtual currency, or money service | 10 |
| Vehicle loan or lease | 7 |
| Payday loan, title loan, or personal loan | 4 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Credit card | 3 |
| Debt collection | 2 |
| Prepaid card | 1 |
| Student loan | 1 |
| State | Complaints |
|---|---|
| PA | 133 |
| NJ | 76 |
| MD | 45 |
| VA | 24 |
| DE | 20 |
| NY | 9 |
| FL | 6 |
| CA | 3 |
| DC | 2 |
| AZ | 2 |
| MI | 1 |
| TX | 1 |
| MO | 1 |
| AR | 1 |
| NC | 1 |
| MA | 1 |
| IL | 1 |
| Issue | Complaints |
|---|---|
| Managing an account | 107 |
| Trouble during payment process | 46 |
| Closing an account | 21 |
| Opening an account | 21 |
| Incorrect information on your report | 20 |
| Improper use of your report | 18 |
| Applying for a mortgage or refinancing an existing mortgage | 16 |
| Problem caused by your funds being low | 14 |
| Struggling to pay mortgage | 13 |
| Problem with a purchase shown on your statement | 9 |
| Fraud or scam | 7 |
| Problem with a lender or other company charging your account | 7 |
| Closing on a mortgage | 5 |
| Other features, terms, or problems | 4 |
| Getting a loan or lease | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Problem with a company's investigation into an existing problem | 2 |
| Charged fees or interest you didn't expect | 2 |
| Struggling to pay your loan | 2 |
| Unauthorized transactions or other transaction problem | 2 |
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 5 | 100% |
| 2018 | 28 | 100% |
| 2019 | 20 | 100% |
| 2020 | 25 | 100% |
| 2021 | 32 | 100% |
| 2022 | 44 | 100% |
| 2023 | 57 | 100% |
| 2024 | 52 | 98.1% |
| 2025 | 55 | 100% |
| 2026 | 15 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
FULTON FINANCIAL CORPORATION has accumulated 333 consumer complaints in the CFPB public database, with filings active across 17 U.S. states. Of those submissions, 86 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2026-04-08, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, FULTON FINANCIAL CORPORATION reports a 99.7% timely-response rate and has closed 89.5% of cases with a written explanation to the consumer. 10.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Managing an account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating FULTON FINANCIAL CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
FULTON FINANCIAL CORPORATION has received 333 consumer complaints filed with the Consumer Financial Protection Bureau.
FULTON FINANCIAL CORPORATION has a 99.7% timely response rate to CFPB complaints.
The most common issue reported against FULTON FINANCIAL CORPORATION is "Managing an account" in the "Checking or savings account" product category.
Read our methodology — how this data is sourced, computed, and verified.