CFPB · Narrative-heavy record
Fulton Financial Corporation
451 CFPB complaints · 41% with narratives · top issue Managing an account.
Fulton Financial Corporation: 41% of 451 filings include consumer narratives. Timely 99.8% · relief 12.2% · top product Checking or savings account. Allegations, not findings.
- Narrative-heavy record
- +425% filings 2017 to 2026
CFPB relief outcome brief
CCDB company fulton-financial-corporation
12.2% relief · 99.8% timely · 451 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: United Bankshares, Inc. (12.1% relief)
Fulton Financial Corporation closes 12.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Fulton Financial Corporation's 451 filings include narrative text
41% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Fulton Financial Corporation complaint mix by product
- Checking or 232 53.8% – 15% relief
- Mortgage 120 27.8% – 13% relief
- Credit reporting 23 5.3% – 0% relief
- Credit reporting, 19 4.4% – 5% relief
- Credit card 15 3.5% – 7% relief
- Money transfer, 12 2.8% – 0% relief
- Vehicle loan 10 2.3% – 10% relief
How Fulton Financial Corporation's 451 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 232 |
| Mortgage | 120 |
| Credit reporting or other personal consumer reports | 23 |
| Credit reporting, credit repair services, or other personal consumer reports | 19 |
| Credit card or prepaid card | 15 |
| Money transfer, virtual currency, or money service | 12 |
| Vehicle loan or lease | 10 |
| Payday loan, title loan, or personal loan | 8 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Credit card | 3 |
| Debt collection | 3 |
| Prepaid card | 2 |
| Student loan | 1 |
Where Fulton Financial Corporation complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- PA
- 37.9% of this company's filings
Fulton Financial Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 42
- +425% vs 2017
Top States
| State | Complaints |
|---|---|
| PA | 171 |
| NJ | 102 |
| MD | 70 |
| VA | 39 |
| DE | 24 |
| NY | 12 |
| FL | 8 |
| DC | 4 |
| CA | 4 |
| AZ | 2 |
| MO | 1 |
| MA | 1 |
| WA | 1 |
| MI | 1 |
| NC | 1 |
| AR | 1 |
| IL | 1 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 141 |
| Trouble during payment process | 66 |
| Opening an account | 35 |
| Incorrect information on your report | 27 |
| Closing an account | 26 |
| Applying for a mortgage or refinancing an existing mortgage | 21 |
| Struggling to pay mortgage | 18 |
| Improper use of your report | 18 |
| Problem caused by your funds being low | 17 |
| Problem with a lender or other company charging your account | 12 |
| Problem with a purchase shown on your statement | 11 |
| Closing on a mortgage | 10 |
| Fraud or scam | 8 |
| Charged fees or interest you didn't expect | 5 |
| Other features, terms, or problems | 4 |
| Problem with a company's investigation into an existing problem | 3 |
| Struggling to pay your loan | 3 |
| Problems at the end of the loan or lease | 2 |
| Getting a loan or lease | 2 |
| Managing the loan or lease | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 8 | 100% |
| 2018 | 37 | 100% |
| 2019 | 24 | 100% |
| 2020 | 33 | 100% |
| 2021 | 43 | 100% |
| 2022 | 57 | 100% |
| 2023 | 67 | 100% |
| 2024 | 66 | 98.5% |
| 2025 | 74 | 100% |
| 2026 | 42 | 100% |
Source: CFPB Consumer Complaint Database
Fulton Financial Corporation's narrative-rich complaint ledger
Fulton Financial Corporation's 451 logged complaints stay concentrated: only 18 states show a filing. 41% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2026-06-25.
Fulton Financial Corporation answers 99.8% of complaints inside the CFPB's tracked window and closes 86.9% with a written explanation. 12.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Fulton Financial Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Fulton Financial Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 451.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Fulton Financial Corporation (99.8% timely; 12.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record