2026 data Public-data reference. official source

FULTON FINANCIAL CORPORATION

333 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

333 consumer complaints filed with the CFPB

This profile shows FULTON FINANCIAL CORPORATION's complaint history from CFPB public records. 333 consumers have filed complaints since 2017. The company has a 99.7% timely response rate and has provided relief in 10.5% of cases.

333
Total Complaints
99.7%
Timely Response
0%
Disputed
10.5%
Relief Provided
17
States Active
2017
Since

Total complaints

333

Filed since 2017

Timely response

99.7%

CFPB-tracked response window

Relief rate

10.5%

Closed with monetary or non-monetary relief

Timely response rate 99.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 10.5%
Industry median

Share closed with monetary or non-monetary relief.

FULTON FINANCIAL CORPORATION complaint mix by product

Total complaints: 333

FULTON FINANCIAL CORPORATION complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 333 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 170 complaints (53.3%), resolution 14.1% Checking or 53.3% Mortgage: 84 complaints (26.3%), resolution 11.9% Mortgage 26.3% Credit reporting: 19 complaints (6.0%), resolution 0.0% Credit reporting,: 17 complaints (5.3%), resolution 0.0% Credit card: 12 complaints (3.8%), resolution 8.3% Money transfer,: 10 complaints (3.1%), resolution 0.0% Vehicle loan: 7 complaints (2.2%), resolution 0.0%
  • Checking or 170 53.3% 14% relief
  • Mortgage 84 26.3% 12% relief
  • Credit reporting 19 6.0% 0% relief
  • Credit reporting, 17 5.3% 0% relief
  • Credit card 12 3.8% 8% relief
  • Money transfer, 10 3.1% 0% relief
  • Vehicle loan 7 2.2% 0% relief

How FULTON FINANCIAL CORPORATION's 333 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 170
Mortgage 84
Credit reporting or other personal consumer reports 19
Credit reporting, credit repair services, or other personal consumer reports 17
Credit card or prepaid card 12
Money transfer, virtual currency, or money service 10
Vehicle loan or lease 7
Payday loan, title loan, or personal loan 4
Payday loan, title loan, personal loan, or advance loan 3
Credit card 3
Debt collection 2
Prepaid card 1
Student loan 1

Top States

State Complaints
PA 133
NJ 76
MD 45
VA 24
DE 20
NY 9
FL 6
CA 3
DC 2
AZ 2
MI 1
TX 1
MO 1
AR 1
NC 1
MA 1
IL 1

Top Issues

Issue Complaints
Managing an account 107
Trouble during payment process 46
Closing an account 21
Opening an account 21
Incorrect information on your report 20
Improper use of your report 18
Applying for a mortgage or refinancing an existing mortgage 16
Problem caused by your funds being low 14
Struggling to pay mortgage 13
Problem with a purchase shown on your statement 9
Fraud or scam 7
Problem with a lender or other company charging your account 7
Closing on a mortgage 5
Other features, terms, or problems 4
Getting a loan or lease 2
Problem with a credit reporting company's investigation into an existing problem 2
Problem with a company's investigation into an existing problem 2
Charged fees or interest you didn't expect 2
Struggling to pay your loan 2
Unauthorized transactions or other transaction problem 2

Yearly Trend

Year Complaints Timely
2017 5 100%
2018 28 100%
2019 20 100%
2020 25 100%
2021 32 100%
2022 44 100%
2023 57 100%
2024 52 98.1%
2025 55 100%
2026 15 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About FULTON FINANCIAL CORPORATION

FULTON FINANCIAL CORPORATION has accumulated 333 consumer complaints in the CFPB public database, with filings active across 17 U.S. states. Of those submissions, 86 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2026-04-08, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, FULTON FINANCIAL CORPORATION reports a 99.7% timely-response rate and has closed 89.5% of cases with a written explanation to the consumer. 10.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Managing an account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating FULTON FINANCIAL CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does FULTON FINANCIAL CORPORATION have?

FULTON FINANCIAL CORPORATION has received 333 consumer complaints filed with the Consumer Financial Protection Bureau.

Does FULTON FINANCIAL CORPORATION respond to complaints on time?

FULTON FINANCIAL CORPORATION has a 99.7% timely response rate to CFPB complaints.

What is the most common complaint about FULTON FINANCIAL CORPORATION?

The most common issue reported against FULTON FINANCIAL CORPORATION is "Managing an account" in the "Checking or savings account" product category.

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