Next Financial Inc. dba Copper
19 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Next Financial Inc. dba Copper complaint mix by product
- Checking or 12 63.2% – 0% relief
- Money transfer, 7 36.8% – 0% relief
How Next Financial Inc. dba Copper's 19 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 12 |
| Money transfer, virtual currency, or money service | 7 |
Top States
| State | Complaints |
|---|---|
| PA | 2 |
| CA | 2 |
| VA | 2 |
| NY | 2 |
| TX | 1 |
| OH | 1 |
| WI | 1 |
| MD | 1 |
| KY | 1 |
| IN | 1 |
| FL | 1 |
| MO | 1 |
| IA | 1 |
| NM | 1 |
| TN | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing an account | 7 |
| Managing an account | 5 |
| Money was not available when promised | 2 |
| Trouble accessing funds in your mobile or digital wallet | 2 |
| Managing, opening, or closing your mobile wallet account | 1 |
| Other transaction problem | 1 |
| Fraud or scam | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 19 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Next Financial Inc. dba Copper
Next Financial Inc. dba Copper's 19 logged complaints stay concentrated: only 15 states show a filing on record. 68.4% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2024 through 2024-08-23.
Next Financial Inc. dba Copper answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Closing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Next Financial Inc. dba Copper.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Next Financial Inc. dba Copper have?
19, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Next Financial Inc. dba Copper respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Next Financial Inc. dba Copper?
"Closing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.