CFPB · Single-product concentration
New Start Capital
1 CFPB complaints · 100% in "Credit card or prepaid card" · top issue Advertising and marketing, including promotional offers.
New Start Capital: 100% of 1 CFPB complaints sit in "Credit card or prepaid card". Timely 100% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2021 to 2021
CFPB relief outcome brief
CCDB company new-start-capital
0% relief · 100% timely · 1 filings · Credit card or prepaid card
Same-product relief peers
Nearest relief peer: Automatic Data Processing, Inc. (0.9% relief)
New Start Capital closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
New Start Capital has 1 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
New Start Capital complaint mix by product
- Credit card 1 100.0% – 0% relief
How New Start Capital's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| IA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Advertising and marketing, including promotional offers | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 1 | 100% |
Source: CFPB Consumer Complaint Database
New Start Capital filings cluster in one product
New Start Capital's 1 logged complaints stay concentrated: only 1 state shows a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2021 through 2021-07-17.
New Start Capital answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit card or prepaid card" draws the most filings, most often for "Advertising and marketing, including promotional offers."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about New Start Capital.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for New Start Capital: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for New Start Capital (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration