Total complaints
13
Filed since 2021
2026 data Public-data reference. official source
NEW IMAGITAS, INC
13 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
13 consumer complaints filed with the CFPB
This profile shows NEW IMAGITAS, INC's complaint history from CFPB public records. 13 consumers have filed complaints since 2021. The company has a 100% timely response rate and has provided relief in 0% of cases.
13
Total Complaints
100%
Timely Response
0%
Disputed
0%
Relief Provided
9
States Active
2021
Since
Timely response
100%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 100.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
NEW IMAGITAS, INC complaint mix by product
- Mortgage 5 38.5% – 0% relief
- Credit reporting 3 23.1% – 0% relief
- Credit reporting, 2 15.4% – 0% relief
- Credit card 1 7.7% – 0% relief
- Vehicle loan 1 7.7% – 0% relief
- Checking or 1 7.7% – 0% relief
How NEW IMAGITAS, INC's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 5 |
| Credit reporting or other personal consumer reports | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Credit card or prepaid card | 1 |
| Vehicle loan or lease | 1 |
| Checking or savings account | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 3 |
| GA | 2 |
| NC | 2 |
| WY | 1 |
| TX | 1 |
| ID | 1 |
| MO | 1 |
| AZ | 1 |
| MD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 4 |
| Applying for a mortgage or refinancing an existing mortgage | 4 |
| Advertising | 1 |
| Closing on a mortgage | 1 |
| Getting a loan or lease | 1 |
| Opening an account | 1 |
| Identity theft protection or other monitoring services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 5 | 100% |
| 2022 | 3 | 100% |
| 2023 | 1 | 100% |
| 2024 | 2 | 100% |
| 2025 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About NEW IMAGITAS, INC
NEW IMAGITAS, INC has accumulated 13 consumer complaints in the CFPB public database, with filings active across 9 U.S. states. Of those submissions, 6 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2021, and the most recent logged activity is 2025-08-28, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, NEW IMAGITAS, INC reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Improper use of your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating NEW IMAGITAS, INC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does NEW IMAGITAS, INC have?
NEW IMAGITAS, INC has received 13 consumer complaints filed with the Consumer Financial Protection Bureau.
Does NEW IMAGITAS, INC respond to complaints on time?
NEW IMAGITAS, INC has a 100% timely response rate to CFPB complaints.
What is the most common complaint about NEW IMAGITAS, INC?
The most common issue reported against NEW IMAGITAS, INC is "Improper use of your report" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.
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