CFPB · Narrative-heavy record

New Imagitas, Inc

17 CFPB complaints · 52.9% with narratives · top issue Applying for a mortgage or refinancing an existing mortgage.

17 CFPB complaints

New Imagitas, Inc: 52.9% of 17 filings include consumer narratives. Timely 100% · relief 0% · top product Mortgage. Allegations, not findings.

  • Narrative-heavy record
  • +100% filings 2020 to 2026

CFPB relief outcome brief

CCDB company new-imagitas-inc

0% relief · 100% timely · 17 filings · Mortgage

Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)

New Imagitas, Inc (this)0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among New Imagitas, Inc and nearest filing-volume peers

New Imagitas, Inc closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of New Imagitas, Inc's 17 filings include narrative text

52.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

New Imagitas, Inc complaint mix by product

Total complaints: 17

New Imagitas, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 17 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 7 complaints (41.2%), resolution 0.0% Mortgage 41.2% Credit reporting: 3 complaints (17.6%), resolution 0.0% Credit reporting 17.6% Credit card: 2 complaints (11.8%), resolution 0.0% Credit card 11.8% Credit reporting,: 2 complaints (11.8%), resolution 0.0% Credit reporting, 11.8% Checking or: 1 complaints (5.9%), resolution 0.0% Vehicle loan: 1 complaints (5.9%), resolution 0.0% Credit card: 1 complaints (5.9%), resolution 0.0%
  • Mortgage 7 41.2% 0% relief
  • Credit reporting 3 17.6% 0% relief
  • Credit card 2 11.8% 0% relief
  • Credit reporting, 2 11.8% 0% relief
  • Checking or 1 5.9% 0% relief
  • Vehicle loan 1 5.9% 0% relief
  • Credit card 1 5.9% 0% relief

How New Imagitas, Inc's 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 7
Credit reporting or other personal consumer reports 3
Credit card 2
Credit reporting, credit repair services, or other personal consumer reports 2
Checking or savings account 1
Vehicle loan or lease 1
Credit card or prepaid card 1

Where New Imagitas, Inc complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
23.5% of this company's filings
CA4TX2GA2NC2AZ1VA1CT1MO1

New Imagitas, Inc rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
2
+100% vs 2020
0123456 2020202120222023202420252026 2

Top States

State Complaints
CA 4
TX 2
GA 2
NC 2
AZ 1
VA 1
CT 1
MO 1
MD 1
ID 1
WY 1

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 6
Improper use of your report 4
Advertising and marketing, including promotional offers 2
Identity theft protection or other monitoring services 1
Opening an account 1
Getting a loan or lease 1
Advertising 1
Closing on a mortgage 1

Yearly Trend

Year Complaints Timely
2020 1 100%
2021 5 100%
2022 3 100%
2023 1 100%
2024 3 100%
2025 2 100%
2026 2 100%

Source: CFPB Consumer Complaint Database

New Imagitas, Inc's narrative-rich complaint ledger

New Imagitas, Inc's 17 logged complaints stay concentrated: only 11 states show a filing. 52.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2026-06-11.

New Imagitas, Inc answers 100% of complaints inside the CFPB's tracked window and closes 94.1% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about New Imagitas, Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for New Imagitas, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for New Imagitas, Inc (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record