CFPB · Narrative-heavy record
Nations Info Corp
17 CFPB complaints · 58.8% with narratives · top issue Credit monitoring or identity theft protection services.
Nations Info Corp: 58.8% of 17 filings include consumer narratives. Timely 82.4% · relief 23.5% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Narrative-heavy record
- -50% filings 2019 to 2026
CFPB relief outcome brief
CCDB company nations-info-corp
23.5% relief · 82.4% timely · 17 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Pinnacle Financial Partners, Inc. (23.5% relief)
Nations Info Corp closes 23.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Nations Info Corp scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (57/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
23.5% of complaints closed with relief to the consumer
Timely response
69 / 100 percentile-benchmarked
82.4% of complaints answered inside the CFPB 15-day window
Closed with explanation
57 / 100 percentile-benchmarked
76.5% of complaints closed with an explanation to the consumer
Most of Nations Info Corp's 17 filings include narrative text
58.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Nations Info Corp complaint mix by product
- Credit reporting 9 52.9% – 11% relief
- Checking or 3 17.6% – 33% relief
- Credit reporting, 3 17.6% – 0% relief
- Credit card 1 5.9% – 100% relief
- Debt or 1 5.9% – 100% relief
How Nations Info Corp's 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 9 |
| Checking or savings account | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Credit card | 1 |
| Debt or credit management | 1 |
Where Nations Info Corp complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- MI
- 11.8% of this company's filings
Nations Info Corp falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -50% vs 2019
Top States
| State | Complaints |
|---|---|
| MI | 2 |
| OH | 2 |
| TX | 2 |
| NJ | 1 |
| CA | 1 |
| VA | 1 |
| FL | 1 |
| LA | 1 |
| MA | 1 |
| WI | 1 |
| NY | 1 |
| PA | 1 |
| NC | 1 |
| MS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Credit monitoring or identity theft protection services | 5 |
| Problem with a lender or other company charging your account | 3 |
| Unable to get your credit report or credit score | 2 |
| Problem with a company's investigation into an existing issue | 1 |
| Problem with a purchase shown on your statement | 1 |
| Identity theft protection or other monitoring services | 1 |
| Didn't provide services promised | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Fraud or scam | 1 |
| Confusing or misleading advertising or marketing | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 2 | 100% |
| 2020 | 1 | 100% |
| 2021 | 1 | 100% |
| 2023 | 2 | 100% |
| 2024 | 2 | 0% |
| 2025 | 8 | 100% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Nations Info Corp's narrative-rich complaint ledger
Nations Info Corp's 17 logged complaints stay concentrated: only 14 states show a filing. 58.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2026-01-26.
Nations Info Corp answers 82.4% of complaints inside the CFPB's tracked window and closes 76.5% with a written explanation. 23.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Credit monitoring or identity theft protection services."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Nations Info Corp.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Nations Info Corp: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 17.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 82.4%.
- U.S. Auto Sales Inc. Δ 0.1 pts · 212 complaints 82.5%timely
- Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch Δ 0.2 pts · 356 complaints 82.6%timely
- Collins Asset Group, LLC Δ 0.2 pts · 242 complaints 82.6%timely
- Collection Consultants of California Δ 0.2 pts · 297 complaints 82.2%timely
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Nations Info Corp (82.4% timely; 23.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record