2026 data Public-data reference Official source

Pinnacle Financial Partners, Inc.

570 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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570
Total Complaints
100%
Timely Response
0%
Disputed
23.5%
Relief Provided
40
States Active
2017
Since

Data updated June 2026

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 23.5%
Industry median

Share closed with monetary or non-monetary relief.

Pinnacle Financial Partners, Inc. complaint mix by product

Total complaints: 570

Pinnacle Financial Partners, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 570 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 199 complaints (35.9%), resolution 16.1% Credit reporting 35.9% Debt collection: 152 complaints (27.4%), resolution 28.9% Debt collection 27.4% Credit card: 110 complaints (19.8%), resolution 34.5% Credit card 19.8% Checking or: 52 complaints (9.4%), resolution 28.8% Checking or 9.4% Mortgage: 27 complaints (4.9%), resolution 7.4% Payday loan,: 8 complaints (1.4%), resolution 25.0% Credit reporting,: 7 complaints (1.3%), resolution 14.3%
  • Credit reporting 199 35.9% – 16% relief
  • Debt collection 152 27.4% – 29% relief
  • Credit card 110 19.8% – 35% relief
  • Checking or 52 9.4% – 29% relief
  • Mortgage 27 4.9% – 7% relief
  • Payday loan, 8 1.4% – 25% relief
  • Credit reporting, 7 1.3% – 14% relief

How Pinnacle Financial Partners, Inc.'s 570 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 199
Debt collection 152
Credit card 110
Checking or savings account 52
Mortgage 27
Payday loan, title loan, personal loan, or advance loan 8
Credit reporting, credit repair services, or other personal consumer reports 7
Credit card or prepaid card 6
Payday loan, title loan, or personal loan 4
Money transfer, virtual currency, or money service 2
Debt or credit management 1
Prepaid card 1
Vehicle loan or lease 1

Top States

State Complaints
GA 66
FL 64
TX 54
NC 46
SC 36
CA 34
TN 32
AL 26
IL 22
PA 19
OH 18
NJ 16
MI 15
NY 12
LA 12
MS 11
VA 10
AZ 9
MA 6
OR 5

Top Issues

Issue Complaints
Incorrect information on your report 147
Took or threatened to take negative or legal action 69
Attempts to collect debt not owed 59
Problem with a company's investigation into an existing problem 46
Managing an account 32
Improper use of your report 30
Closing your account 18
Getting a credit card 17
Written notification about debt 14
Trouble using your card 14
Problem when making payments 14
Fees or interest 13
Closing an account 11
Problem with a purchase shown on your statement 10
Trouble during payment process 9
Other features, terms, or problems 9
Struggling to pay mortgage 8
False statements or representation 7
Opening an account 5
Charged fees or interest you didn't expect 5

Yearly Trend

Year Complaints Timely
2017 1 100%
2018 8 100%
2019 6 100%
2020 12 100%
2021 12 100%
2022 8 100%
2023 8 100%
2024 13 100%
2025 46 100%
2026 456 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Pinnacle Financial Partners, Inc.

Pinnacle Financial Partners, Inc.'s 570 logged complaints reach a nationwide footprint - 40 states have at least one filing on record. Only 17.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2017 through 2026-06-26.

Pinnacle Financial Partners, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 71.9% with a written explanation. 23.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Pinnacle Financial Partners, Inc..

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Pinnacle Financial Partners, Inc. have?

570, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Pinnacle Financial Partners, Inc. respond to complaints on time?

100% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Pinnacle Financial Partners, Inc.?

"Incorrect information on your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.